Store Reserved Lot Attendant

TravelCenters of America•Foristell, MO

21d

About The Position

The Store Reserved Lot Attendant assists professional drivers using the Reserve-It parking program with arrival, parking, and general information. The role helps provide a pleasant customer environment and supports customers so they can return to the road. When not assisting with Reserve-It functions, the attendant maintains parking lot and fuel island cleanliness. The role follows customer service procedures in the operation manuals, prioritizes work according to customer and management needs, follows safety guidelines, reports potentially unsafe situations, and communicates with management and coworkers. Other job-related duties may be assigned.

Requirements

Good verbal communication skills.
Cash handling skills.
Ability to work flexible hours, including nights, weekends, and some holidays.
Valid driver's license.
Dedicated individual who works well with others.
Good work ethic and positive attitude.

Responsibilities

Assist professional drivers using the Reserve-It parking program with arrival, parking, and general information.
Maintain parking lot cleanliness and fuel island cleanliness when not assisting with Reserve-It functions.
Follow the customer service sequence outlined in the operation manuals.
Prioritize work according to customer and management needs.
Follow safety guidelines and report potentially unsafe situations caused by employees or customers.
Establish strong communication and rapport with the management team and coworkers.
Perform other job-related duties as assigned.