Fuel Reserved Lot Attendant

TravelCenters of America•Mebane, NC

About The Position

The Customer Service Parking Attendant assists professional drivers using the Reserve-It parking program with arrival, parking, and general information. The role helps maintain a pleasant environment for customers and supports the travel center’s customer-service goals. When not assisting with Reserve-It functions, the attendant maintains parking-lot and fuel-island cleanliness. The position also involves following safety and customer-service procedures, communicating with management and coworkers, and completing other job-related duties as assigned.

Requirements

  • A valid driver’s license.
  • Good verbal communication skills.
  • Cash-handling skills.
  • Ability to work flexible hours, including nights, weekends, and some holidays.
  • A strong work ethic and positive attitude.
  • Ability to work well with others.

Responsibilities

  • Assist professional drivers using the Reserve-It parking program with arrival, parking, and general information.
  • Maintain parking-lot cleanliness and fuel-island cleanliness when not assisting with Reserve-It functions.
  • Follow the proper customer-service sequence outlined in the Operation Manuals.
  • Prioritize work according to customer and management needs.
  • Know and follow safety guidelines, and report potentially unsafe situations caused by employees or customers.
  • Establish strong communication and rapport with the management team and coworkers.
  • Perform other job-related duties as assigned.

Benefits

  • Medical, dental, vision, and life insurance.
  • 401(k) with a company match.
  • Vacation and paid holidays.
  • Tuition reimbursement.
  • On-site meal discounts.
  • Discounts on technology, travel, food, and fuel.
  • Opportunity for growth and advancement.
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