Fuel Attendant

Royal Farms • East Greenwich Township, NJ

12d • Onsite

About The Position

The Fuel Attendant supports the store leadership team by carrying out fuel court operations and completing exterior store tasks. The role maintains a clean and safe fueling area, provides customer service, performs basic fuel pump upkeep, and assists with other fuel-related duties. Fuel Attendants help create a positive experience for Royal Farms fuel customers by upholding brand standards and delivering friendly, efficient service.

Responsibilities include assisting customers and promoting the Royal Farms Rewards program; safely and accurately dispensing fuel; complying with fueling, safety, and cash-handling procedures; maintaining the appearance and supplies of the fuel court; and supporting store operations as assigned. The position involves outdoor work in varying weather conditions and physical activity throughout the shift.

Requirements

• Must be at least 18 years old.
• Strong communication and customer service skills.
• Ability to work independently and as part of a team.
• Ability to multitask effectively in a fast-paced environment.
• Ability to learn and follow Royal Farms safety processes and procedures.
• Ability to stand, walk, bend, reach, and lift up to 50 pounds throughout the shift.
• Ability to squat, stoop, crouch, and push.
• Comfort working outdoors in varying weather conditions.
• Must wear a safety vest and slip-resistant shoes while on duty.
• Must follow safety procedures for fuel handling, equipment use, and hazardous materials.
• Ability to tolerate exposure to fuel odors, cleaning products, and outdoor elements.
• Flexible availability for various shifts, including weekends, holidays, and overtime, as business needs require.
• Reliable transportation and consistent, on-time attendance.

Nice To Haves

• Prior experience as a fuel attendant or in a customer service role.

Responsibilities

• Greet and acknowledge customers, provide product knowledge, respond courteously to requests, and communicate customer inquiries, feedback, or vendor concerns to store leadership.
• Promote the Royal Farms Rewards program by explaining its benefits, encouraging sign-ups and use, and helping customers maximize fuel discounts through RoFo Pay transactions.
• Provide customers with valid receipts after transactions.
• Confirm the correct fuel type with customers, verify that vehicle engines are off, and require motorcyclists to dismount before fueling.
• Pump fuel safely and accurately into customer vehicles while following Royal Farms safety procedures.
• Wear a safety vest or designated uniform, prohibit smoking and vaping in the fuel court, and keep fueling zones clear and hazard-free.
• Collect payments, handle transactions according to cash-handling policies, maintain accurate fuel sales records, and comply with cash accountability standards.
• Keep the fuel court clean and organized by sweeping, emptying trash, dusting, and washing windows.
• Keep fuel court equipment and tools clean and functional.
• Restock fuel court supplies, including towels, washer fluid, receipt paper, and RoFo Rewards cards.
• Remove cones from operational pumps and ensure coverage of up to eight pumps per person as needed.
• Follow Royal Farms safety, security, and operational procedures in SOPs and training materials.
• Uphold company mission, core values, and brand standards, including integrity, accountability, and operational excellence.
• Perform other projects and duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed