Career Day in Memphis, TN!

Community Choice Financial Family of Brands•Memphis, TN

3d•Onsite

About The Position

Community Choice Financial Family of Brands is hiring for opportunities on its Store Operations team, the customer-facing front line of the business. Team members help people in their communities access financial solutions and deliver a strong customer experience. The company invites candidates to meet one-on-one with a hiring manager at its Memphis Career Day to learn about available opportunities. See specific job listings for position-specific details on essential functions.

Requirements

High school diploma or equivalent.
Excellent verbal and written communication skills and a professional demeanor with customers and colleagues.
Meticulous attention to detail and ability to enter data accurately.
Proficiency with phones, point-of-sale systems, Microsoft Office, and other computer systems.
Must be at least 18 years old (19 in Alabama).
Valid driver’s license, auto insurance, and a personal vehicle available for use throughout the workday; mileage is compensated.
Background check required, conducted and considered in accordance with applicable law.
Ability to meet the physical demands of the position, including frequently remaining stationary and standing for up to 90% of the time, moving and transporting up to 25 pounds, moving inside and outside the store, and operating mechanical controls such as a keyboard.

Nice To Haves

Experience in check cashing, document verification, and/or money order processing.
Prior cash handling and cash drawer or vault management experience.
Bilingual English/Spanish; may be required at certain locations.

Responsibilities

Greet and connect with customers to build lasting relationships, encourage repeat business, and support brand loyalty.
Help customers access the company’s financial solutions and provide a positive customer experience.
Review, validate, and accurately process customer financial transactions, such as check cashing, money transfers, and loans or pawns.
Explain transactions to customers and offer financial services suited to their needs.
Assist with customer account management, collections, and accepting customer payments.
Participate in in-store and community events and external marketing.
Help maintain the store’s appearance and cleanliness.
Complete ongoing training, follow company policies and procedures, and adhere to office security protocols, including managing a cash drawer.

Benefits

Paid on-the-job training and a comprehensive new-hire program.
Access to a learning management system with e-learning modules for professional and personal development.
Cross-brand training and opportunities to move among the company’s eleven brands.
Key Holder Program designed to develop leadership potential for promotion.
Performance-based career advancement.
Educational reimbursement program.
Multiple medical insurance coverage choices, all including telemedicine and medical spending account options (HSA/FSA).
Traditional and Roth 401(k) retirement plans with a company match.
Company-sponsored life and AD&D insurance.
Voluntary benefits, including dental, vision, short- and long-term disability, supplemental life and AD&D, accident, critical illness, hospital indemnity, identity theft protection, legal services, and pet insurance.
Free access to mental health resources, life coaching, and other resources for employees and family members through the Employee Assistance Program.
Free access to discounts from nationwide and local retailers through the Discount Marketplace.
Paid time off that increases with tenure, starting at 12 days in the first year.