Career Day in Memphis, TN!

Community Choice Financial Family of Brands•Memphis, TN

3d•Onsite

About The Position

Community Choice Financial Family of Brands is recruiting ambitious achievers and experienced leaders for its Store Operations team, which serves customers in person and provides access to the company’s financial solutions. At a career event in Memphis, candidates can meet one-on-one with a hiring manager to learn about available opportunities. Specific role details and essential functions vary by position; applicants are directed to the company’s job listings for more information. Store Operations team members connect with customers, process financial transactions, explain services, support account management and collections, participate in community activities, maintain the store, and follow company policies and security procedures. The company offers on-the-job training, development and advancement opportunities, and a benefits package that includes health coverage, retirement savings, paid time off, and other benefits, subject to plan terms and eligibility.

Requirements

High school diploma or equivalent.
Excellent verbal and written communication skills and a professional demeanor with customers and colleagues.
Meticulous attention to detail and ability to enter data accurately.
Proficiency using phones, point-of-sale systems, Microsoft Office, and other computer systems.
At least 18 years of age (19 in Alabama).
Valid driver’s license, auto insurance, and a personal vehicle available for use throughout the workday; mileage is compensated.
Background check required, with results considered in accordance with applicable law.
Ability to meet the physical demands of the position, including frequently remaining stationary and standing up to 90% of the time, moving and transporting up to 25 pounds, moving inside and outside the store, and operating mechanical controls such as a keyboard.

Nice To Haves

Experience in check cashing, document verification, and/or money order processing.
Prior cash handling and cash drawer or vault management experience.
Bilingual English/Spanish skills; may be required for certain locations.

Responsibilities

Greet and connect with customers to build lasting relationships, repeat business, and brand loyalty.
Help customers access the company’s financial solutions and provide a positive customer experience.
Review, validate, and accurately process customer transactions, including check cashing, money transfers, and loans or pawns.
Explain transactions and offer financial services suited to customers’ needs.
Assist with customer account management, collections, and accepting customer payments.
Participate in in-store and community events and external marketing activities.
Help maintain the store’s appearance and cleanliness.
Complete ongoing training, follow company policies and procedures, and comply with office security protocols, including managing a cash drawer.

Benefits

Paid on-the-job training and a comprehensive new-hire program.
Access to an e-learning management system for professional and personal development.
Cross-brand training and opportunities across the company’s brands.
Key Holder Program to develop leadership potential for promotion.
Performance-based career advancement.
Educational reimbursement program.
Medical insurance options that include telemedicine and medical spending account options (HSA/FSA).
Traditional and Roth 401(k) retirement plans with a company match.
Company-sponsored life and AD&D insurance.
Voluntary benefits, including dental, vision, short-term and long-term disability, supplemental life and AD&D, accident, critical illness, hospital indemnity, identity theft protection, legal services, and pet insurance.
Employee Assistance Program with mental health resources, life coaching, and other support for employees and their families.
Discount Marketplace offering discounts from nationwide and local retailers.
Paid time off, starting at 12 days in the first year and increasing over time.