Career Day in Memphis, TN!

Community Choice Financial Family of Brands•Memphis, TN

3d•Onsite

About The Position

Community Choice Financial Family of Brands is recruiting ambitious achievers and experienced leaders for its Store Operations team, which provides customer service and financial solutions to people in the community. Candidates are invited to attend a Career Day in Memphis, Tennessee, to meet one-on-one with a hiring manager and learn about store career opportunities. Store positions are in person. Specific duties and requirements may vary by position; applicants should review individual job listings for position-specific details. Team members build customer relationships, help customers access financial products, process transactions accurately, and maintain a safe, compliant, and welcoming store. The company offers on-the-job training, development resources, cross-brand training, leadership development, and performance-based advancement. The position may involve standing for extended periods, moving items up to 25 pounds, and working inside and outside the store.

Requirements

High school diploma or equivalent.
Excellent verbal and written communication skills and a professional demeanor with customers and colleagues.
Strong attention to detail and ability to enter data accurately.
Proficiency with phones, point-of-sale systems, Microsoft Office, and other computer systems.
At least 18 years of age (19 in Alabama).
Valid driver's license, auto insurance, and a personal vehicle for use during the workday; mileage is compensated.
Background check required; results are considered in accordance with applicable law.
Ability to meet physical demands, including frequently remaining stationary and standing for up to 90% of the time, moving and transporting up to 25 pounds, moving inside and outside the store, and operating mechanical controls such as a keyboard.

Nice To Haves

Experience in check cashing, document verification, and/or money order processing.
Prior cash handling and cash drawer or vault management experience.
Bilingual English/Spanish skills; may be required at certain locations.

Responsibilities

Greet and connect with customers to build lasting relationships, repeat business, and brand loyalty.
Help customers access financial solutions and provide a positive customer experience.
Review, validate, and accurately process transactions, including check cashing, money transfers, and loans or pawns.
Explain transactions and offer customers financial services suited to their needs.
Assist with customer account management and collections, and accept customer payments.
Participate in in-store and community events and external marketing.
Help maintain the store's appearance and cleanliness.
Complete ongoing training and follow company policies, procedures, and office security protocols.
Manage a cash drawer as part of maintaining a safe work environment.

Benefits

Paid on-the-job training and a comprehensive new-hire program.
Access to a learning management system with e-learning modules for professional and personal development.
Cross-brand training and opportunities across the company's brands.
Key Holder Program to develop leadership potential for promotion.
Performance-based career advancement.
Educational reimbursement program.
Medical insurance options that include telemedicine and HSA/FSA options.
Traditional and Roth 401(k) retirement plans with a company match.
Company-sponsored life and AD&D insurance.
Voluntary benefits, including dental, vision, short- and long-term disability, supplemental life and AD&D, accident, critical illness, hospital indemnity, identity theft protection, legal services, and pet insurance.
Employee Assistance Program with access to mental health resources and life coaching for employees and family members.
Discount Marketplace with discounts from nationwide and local retailers.
Paid time off that starts at 12 days in the first year and grows over time.