Career Day in Pasadena, TX!

Community Choice Financial Family of Brands•Pasadena, TX

3d•Onsite

About The Position

Community Choice Financial Family of Brands is recruiting for its Store Operations team, which serves customers in person and works to provide strong customer service and an overall positive experience. Team members help customers access financial solutions, process transactions, support customer accounts, and maintain a safe, clean store. The posting invites candidates to meet one-on-one with a hiring manager at a Career Day in Pasadena, Texas; it does not identify a specific position within Store Operations. In-store positions are in person only.

Requirements

High school diploma or equivalent.
Excellent verbal and written communication skills and a professional demeanor with customers and colleagues.
Meticulous attention to detail and ability to enter data accurately.
Proficiency with phones, point-of-sale systems, Microsoft Office, and other computer systems.
At least 18 years of age (19 in Alabama).
Valid driver’s license, auto insurance, and a personal vehicle for use during the workday; mileage is compensated.
Must pass a background check, conducted and considered in accordance with applicable law.
Ability to meet physical demands, including frequently remaining stationary and standing for up to 90% of the time, moving and transporting up to 25 pounds, moving inside and outside the store, and operating mechanical controls such as a keyboard.

Nice To Haves

Experience in check cashing, document verification, and/or money order processing.
Prior cash handling or cash drawer/vault management experience.
Bilingual English/Spanish skills; may be required at certain locations.

Responsibilities

Greet and connect with customers to build relationships, encourage repeat business, and help customers access financial solutions.
Review, validate, and accurately process customer transactions, including check cashing, money transfers, and loans or pawns.
Explain transactions and offer personalized financial services suited to customers’ needs.
Assist with customer account management, collections, and accepting customer payments.
Participate in in-store and community events and external marketing.
Help maintain the store’s appearance and cleanliness.
Complete ongoing training, follow company policies and procedures, and adhere to office security protocols, including managing a cash drawer.

Benefits

Paid on-the-job training and a comprehensive new-hire program.
Access to a learning management system with e-learning modules for professional and personal development.
Cross-brand training and opportunities across the company’s brands.
Key Holder Program designed to develop leadership potential for promotion.
Performance-based career advancement.
Educational reimbursement program.
Medical insurance coverage choices, including telemedicine and HSA/FSA options.
Traditional and Roth 401(k) retirement plans with a company match.
Company-sponsored life and AD&D insurance.
Voluntary benefits, including dental, vision, short- and long-term disability, supplemental life and AD&D, accident, critical illness, hospital indemnity, identity theft protection, legal services, and pet insurance.
Employee Assistance Program with access to mental health resources and life coaching for employees and family members.
Discount Marketplace offering discounts from nationwide and local retailers.
Paid time off that starts at 12 days in the first year and increases over time.