Career Day in Pasadena, TX!

Community Choice Financial Family of Brands•Pasadena, TX

15h•Onsite

About The Position

Community Choice Financial Family of Brands is hiring for store operations roles that serve customers seeking financial solutions. Store team members provide customer service, process financial transactions, explain available services, assist with account management and payments, support community and in-store marketing activities, maintain the store, and follow company policies and security procedures. The posting invites candidates to attend a career day at the TitleMax location in Pasadena, Texas, and meet one-on-one with a hiring manager to learn about opportunities. In-store positions are in person only.

Requirements

High school diploma or equivalent.
Excellent verbal and written communication skills and a professional demeanor with customers and colleagues.
Meticulous attention to detail and the ability to enter data accurately.
Proficiency with phones, a POS system, Microsoft Office, and other computer systems.
At least 18 years of age (19 in Alabama).
Valid driver’s license, auto insurance, and a personal vehicle for use throughout the workday; mileage is compensated.
Background check required; checks are conducted and results considered in accordance with applicable law.
Ability to meet the physical demands of the position, including frequently remaining stationary and standing for up to 90% of the time, moving and transporting up to 25 pounds, moving inside and outside the store, and operating mechanical controls such as a keyboard.

Nice To Haves

Experience in check cashing, document verification, and/or money order processing.
Prior cash handling and cash drawer or vault management experience.
Bilingual English/Spanish; may be required for certain locations.

Responsibilities

Greet and connect with customers to build lasting relationships, encourage repeat business, and provide a strong customer experience.
Review, validate, and accurately process customer transactions, including check cashing, money transfers, and loans or pawns.
Educate customers about transactions and offer financial services tailored to their needs.
Assist with customer account management and collections, and accept customer payments.
Participate in in-store and community events and external marketing.
Help maintain the store’s appearance and cleanliness.
Complete ongoing training, follow company policies and procedures, and observe office security protocols, including cash drawer management.

Benefits

Paid on-the-job training and a comprehensive new-hire program.
Access to a learning management system with e-learning modules for professional and personal development.
Cross-brand training that can support movement into opportunities across the company’s brands.
Key Holder Program intended to establish and enhance leadership potential for promotion.
Performance-based career advancement.
Educational Reimbursement Program.
Medical insurance options, all with telemedicine and medical spending account options (HSA/FSA).
Traditional and Roth 401(k) retirement plans with a company match.
Company-sponsored life and AD&D insurance.
Voluntary benefits including dental, vision, short- and long-term disability, supplemental life and AD&D, accident, critical illness, hospital indemnity, identity theft protection, legal services, and pet insurance.
Employee Assistance Program with access to mental health resources and life coaching for employees and family members.
Discount Marketplace access to discounts from nationwide and local retailers.
Paid time off starting at 12 days in the first year and increasing over time.