Career Day in Pasadena, TX!

Community Choice Financial Family of Brands•Pasadena, TX

1d•Onsite

About The Position

Community Choice Financial Family of Brands is seeking ambitious achievers and experienced leaders for its Store Operations team, which provides customer service and financial solutions in its stores. The role involves building customer relationships, processing financial transactions, helping customers understand and manage their accounts, supporting community and store activities, and maintaining a safe, clean, and compliant location. Specific duties depend on the individual position. In-store positions are in person only. The posting invites candidates to meet with a hiring manager at a Career Day at TitleMax, 3207 Spencer Highway, Pasadena, Texas 77504, on Friday, October 30, from 10:00 a.m. to 6:00 p.m. It directs applicants to the company's careers website for specific job listings and additional details.

Requirements

High school diploma or equivalent.
Excellent verbal and written communication skills and a professional demeanor with customers and colleagues.
Meticulous attention to detail and ability to accurately enter data.
Proficiency using phones, point-of-sale systems, Microsoft Office, and other computer systems.
At least 18 years of age; 19 in Alabama.
Valid driver's license, auto insurance, and a personal vehicle for use during the workday; mileage is compensated.
Background check required, conducted and considered in accordance with applicable law.
Ability to meet physical demands, including frequently remaining stationary and standing for up to 90% of the time, moving and transporting up to 25 pounds, moving inside and outside the store, and operating mechanical controls such as a keyboard.

Nice To Haves

Experience in check cashing, document verification, and/or money order processing.
Prior cash handling and cash drawer or vault management experience.
Bilingual English/Spanish skills; may be required at certain locations.

Responsibilities

Greet and connect with customers to build lasting relationships, repeat business, and brand loyalty.
Help customers access financial solutions and provide a positive customer experience.
Review, validate, and accurately process transactions such as check cashing, money transfers, and loans or pawns.
Educate customers about transactions and offer financial services suited to their needs.
Assist with customer account management, collections, and accepting customer payments.
Participate in in-store and community events and external marketing.
Help maintain the store's appearance and cleanliness.
Complete ongoing training, follow company policies and procedures, and follow office security protocols.
Manage a cash drawer as part of maintaining a safe work environment.

Benefits

Paid on-the-job training and a comprehensive new-hire program.
Access to a learning management system with e-learning modules for professional and personal development.
Cross-brand training and opportunities to move among the company's eleven brands.
Key Holder Program to develop leadership potential for promotion.
Performance-based career advancement.
Educational reimbursement program.
Medical insurance coverage choices, including telemedicine and medical spending account options (HSA/FSA).
Traditional and Roth 401(k) retirement plans with a company match.
Company-sponsored life and AD&D insurance.
Voluntary benefits including dental, vision, short- and long-term disability, supplemental life and AD&D, accident, critical illness, hospital indemnity, identity theft protection, legal services, and pet insurance.
Employee Assistance Program with free access to mental health resources, life coaching, and other support for employees and family members.
Discount Marketplace with access to discounts from nationwide and local retailers.
Paid time off, starting at 12 days in the first year and growing with tenure.