Career Day in Pasadena, TX!

Community Choice Financial Family of Brands•Pasadena, TX

2d•Onsite

About The Position

Community Choice Financial Family of Brands is recruiting ambitious achievers and experienced leaders for opportunities on its Store Operations team, which provides customer service and supports customers’ access to financial solutions. Candidates are invited to meet one-on-one with a hiring manager at a career day in Pasadena, Texas, to learn more about available roles. In-store positions are in person only. Team members connect with customers, process financial transactions, explain services, support account management and collections, participate in community activities, maintain the store, and follow safety and compliance procedures. Specific essential functions may vary by position. The company offers on-the-job training, development resources, cross-brand training, leadership programming, and performance-based advancement. The posting also describes a range of health, retirement, insurance, leave, and other benefits, subject to plan terms and eligibility.

Requirements

High school diploma or equivalent.
Excellent verbal and written communication skills and a professional demeanor with customers and colleagues.
Meticulous attention to detail and ability to enter data accurately.
Proficiency using phones, a POS system, Microsoft Office, and other computer systems.
At least 18 years of age (19 in Alabama).
Valid driver's license, auto insurance, and a personal vehicle for use during the workday; mileage is compensated.
Background check required, conducted and considered in accordance with applicable law.
Ability to meet physical demands, including frequently remaining stationary and standing up to 90% of the time, moving and transporting up to 25 pounds, moving inside and outside the store, and operating mechanical controls such as a keyboard.

Nice To Haves

Experience in check cashing, document verification, and/or money order processing.
Prior cash handling or cash drawer/vault management experience.
Bilingual English/Spanish; may be required at certain locations.

Responsibilities

Greet and connect with customers to build lasting relationships, encourage repeat business, and provide a strong customer experience.
Review, validate, and accurately process customer transactions, including check cashing, money transfers, and loans or pawns.
Explain transactions and offer customers financial services suited to their needs.
Assist with customer account management and collections, and accept customer payments.
Participate in in-store and community events and external marketing.
Help maintain the appearance and cleanliness of the store.
Participate in ongoing training, follow company policies and procedures, and comply with office security protocols, including management of a cash drawer.

Benefits

Paid on-the-job training and a comprehensive new-hire program.
Access to a learning management system with e-learning modules for professional and personal development.
Cross-brand training that can support movement among the company’s brands.
Key Holder Program to develop leadership potential for promotion.
Performance-based career advancement.
Educational reimbursement program.
Medical insurance choices, including telemedicine and HSA/FSA options.
Traditional and Roth 401(k) retirement plans with a company match.
Company-sponsored life and AD&D insurance.
Voluntary benefits, including dental, vision, short- and long-term disability, supplemental life and AD&D, accident, critical illness, hospital indemnity, identity theft protection, legal services, and pet insurance.
Employee Assistance Program providing access to mental health resources and life coaching for employees and family members.
Discount Marketplace with access to retailer discounts.
Paid time off starting at 12 days in the first year and increasing over time.