Career Day in Arnold, MO!

Community Choice Financial Family of Brands•Arnold, MO

3d•Onsite

About The Position

Community Choice Financial Family of Brands is recruiting ambitious achievers and experienced leaders for its Store Operations team, which provides customer service and financial solutions to people in the community. The role involves connecting with customers, processing financial transactions, educating customers about available services, supporting account management and payments, participating in community outreach, maintaining the store, and following company policies and security procedures. The posting invites candidates to meet with a hiring manager at a Career Day in Arnold, Missouri, and refers applicants to specific job listings for position-specific essential functions.

Requirements

High school diploma or equivalent.
Excellent verbal and written communication skills and a professional demeanor with customers and colleagues.
Meticulous attention to detail and ability to enter data accurately.
Proficiency using phones, POS systems, Microsoft Office, and other computer systems.
At least 18 years of age (19 in Alabama).
Valid driver’s license, auto insurance, and a personal vehicle for use during the workday; mileage is compensated.
Successful completion of a background check, conducted and considered in accordance with applicable law.
Ability to meet physical demands, including frequently remaining stationary and standing up to 90% of the time, moving or transporting up to 25 pounds, moving inside and outside the store, and operating mechanical controls such as a keyboard.

Nice To Haves

Experience in check cashing, document verification, and/or money order processing.
Prior cash-handling and cash drawer or vault management experience.
Bilingual English/Spanish skills; may be required for certain locations.

Responsibilities

Greet and connect with customers to build lasting relationships, repeat business, and brand loyalty.
Help customers access financial solutions and provide a strong customer experience.
Review, validate, and accurately process transactions such as check cashing, money transfers, and loans or pawns.
Explain transactions and offer financial services tailored to customers’ needs.
Assist with customer account management, collections, and accepting customer payments.
Participate in in-store and community events and external marketing.
Help maintain the store’s appearance and cleanliness.
Complete ongoing training and follow company policies, procedures, and office security protocols.
Manage a cash drawer and help foster a safe work environment.

Benefits

Paid on-the-job training and a comprehensive new-hire program.
Access to a learning management system with e-learning modules for professional and personal development.
Cross-brand training and opportunities across the company’s brands.
Key Holder Program to develop leadership potential for promotion.
Performance-based career advancement.
Educational reimbursement program.
Medical insurance choices, including telemedicine and HSA/FSA options.
Traditional and Roth 401(k) retirement plans with a company match.
Company-sponsored life and AD&D insurance.
Voluntary benefits including dental, vision, short- and long-term disability, supplemental life and AD&D, accident, critical illness, hospital indemnity, identity theft protection, legal services, and pet insurance.
Employee Assistance Program with access to mental health resources and life coaching for employees and family members.
Discount Marketplace with discounts from nationwide and local retailers.
Paid time off, starting at 12 days in the first year and increasing with tenure.