Career Day in Arnold, MO!

Community Choice Financial Family of Brands•Arnold, MO

5d•Onsite

About The Position

Community Choice Financial Family of Brands is recruiting ambitious achievers and experienced leaders for Store Operations roles at its TitleMax location in Arnold, Missouri. Store Operations team members serve customers on the front line, helping them access financial solutions and providing a high-quality customer experience. The posting invites candidates to meet one-on-one with a hiring manager at a Career Day event; it does not identify a specific individual job title or level. The role involves building customer relationships, processing financial transactions, explaining services, supporting account management and collections, participating in local marketing and events, maintaining the store, and following company procedures and security protocols. The posting describes store positions as in person and notes that specific job listings may provide additional details about essential functions. The company offers training, development resources, advancement opportunities, educational reimbursement, and a range of benefits. The role requires a high school diploma or equivalent, strong communication and detail skills, computer proficiency, a valid driver's license, auto insurance, and access to a personal vehicle for workday use. Applicants must be at least 18 (19 in Alabama), pass a background check, and be able to meet the listed physical demands.

Requirements

High school diploma or equivalent.
Excellent verbal and written communication skills and a professional demeanor with customers and colleagues.
Meticulous attention to detail and ability to enter data accurately.
Proficiency using phones, point-of-sale systems, Microsoft Office, and other computer systems.
At least 18 years of age, or 19 in Alabama.
Valid driver's license, auto insurance, and a personal vehicle for use throughout the workday; mileage is compensated.
Successful background check, conducted and considered in accordance with applicable law.
Ability to meet physical demands, including frequently remaining stationary and standing for up to 90% of the time, moving or transporting up to 25 pounds, moving inside and outside the store, and operating mechanical controls such as a keyboard.

Nice To Haves

Experience in check cashing, document verification, and/or money order processing.
Prior cash handling and cash drawer or vault management experience.
Bilingual English/Spanish ability; this may be required at certain locations.

Responsibilities

Greet and connect with customers to build lasting relationships, encourage repeat business, and provide a strong customer experience.
Help customers access the company’s financial solutions.
Review, validate, and accurately process transactions such as check cashing, money transfers, and loans or pawns.
Explain transactions and provide personalized information about financial services.
Assist with customer account management, collections, and payment acceptance.
Participate in in-store and community events and external marketing.
Help maintain the appearance and cleanliness of the store.
Complete ongoing training and follow company policies, procedures, and office security protocols.
Manage a cash drawer as part of maintaining a safe and compliant work environment.

Benefits

Paid on-the-job training and a comprehensive new-hire program.
Access to a learning management system with e-learning modules for professional and personal development.
Cross-brand training that can support movement to opportunities across the company’s eleven brands.
Key Holder Program intended to develop leadership potential for promotion.
Performance-based career advancement.
Educational Reimbursement Program.
Medical insurance coverage choices, including telemedicine and medical spending account options (HSA/FSA).
Traditional and Roth 401(k) retirement plans with a company match.
Company-sponsored life and AD&D insurance.
Voluntary benefits options, including dental, vision, short- and long-term disability, supplemental life and AD&D, accident, critical illness, hospital indemnity, identity theft protection, legal services, and pet insurance.
Employee Assistance Program access to mental health resources, life coaching, and other support for employees and family members.
Discount Marketplace access to discounts from nationwide and local retailers.
Paid time off that starts at 12 days in the first year and grows with tenure.