Career Day in Jasper, GA!

Community Choice Financial Family of Brands•Jasper, GA

3d•Onsite

About The Position

Community Choice Financial Family of Brands is recruiting ambitious achievers and experienced leaders for its Store Operations team, which provides customer service and supports customers seeking financial solutions. Candidates are invited to meet one-on-one with a hiring manager at Career Day in Jasper, Georgia, to learn about opportunities. Store positions are in person. The specific job listing provides additional details about the essential functions for each position. Team members help customers access financial products and services, process transactions, maintain customer accounts, support store and community events, keep the store clean, and follow company policies and security procedures. The company offers paid on-the-job training, development resources, cross-brand training, leadership development, and performance-based advancement. This posting describes opportunities across the Store Operations team rather than specifying one particular position.

Requirements

High school diploma or equivalent.
Excellent verbal and written communication skills and a professional demeanor with customers and colleagues.
Meticulous attention to detail and ability to enter data accurately.
Proficiency using phones, point-of-sale systems, Microsoft Office, and other computer systems.
At least 18 years of age, or 19 in Alabama.
Valid driver's license, auto insurance, and a personal vehicle for use during the workday; mileage is compensated.
Successful completion of a background check, conducted and considered in accordance with applicable law.
Ability to meet physical demands, including frequently remaining stationary and standing up to 90% of the time, moving and transporting up to 25 pounds, moving inside and outside the store, and operating mechanical controls such as a keyboard.

Nice To Haves

Experience in check cashing, document verification, and/or money order processing.
Prior cash handling and cash drawer or vault management experience.
Bilingual English/Spanish skills; may be required at certain locations.

Responsibilities

Greet and connect with customers to build lasting relationships, repeat business, and brand loyalty.
Help customers access financial solutions and provide a positive customer experience.
Review, validate, and accurately process transactions, including check cashing, money transfers, and loans or pawns.
Explain transactions to customers and offer personalized financial services suited to their needs.
Assist with customer account management, collections, and accepting customer payments.
Participate in in-store and community events and external marketing.
Help maintain the store's appearance and cleanliness.
Participate in ongoing training and follow company policies, procedures, and office security protocols.
Manage a cash drawer as part of maintaining a safe work environment.

Benefits

Paid on-the-job training and a comprehensive new-hire program.
Access to a learning management system with e-learning modules for professional and personal development.
Cross-brand training and opportunities across eleven brands.
Key Holder Program to develop leadership potential for promotion.
Performance-based career advancement.
Educational Reimbursement Program.
Medical insurance options, including telemedicine and HSA/FSA options.
Traditional and Roth 401(k) retirement plans with a company match.
Company-sponsored life and AD&D insurance.
Voluntary benefits, including dental, vision, short- and long-term disability, supplemental life and AD&D, accident, critical illness, hospital indemnity, identity theft protection, legal services, and pet insurance.
Free access to mental health resources, life coaching, and other Employee Assistance Program resources for employees and their family members.
Discount Marketplace offering discounts from nationwide and local retailers.
Paid time off, starting at 12 days in the first year and increasing over time.