Career Day in Jackson, TN!

Community Choice Financial Family of Brands•Jackson, TN

2d•Onsite

About The Position

Community Choice Financial Family of Brands is recruiting ambitious achievers and experienced leaders for its Store Operations team, the front line of the business. Team members help customers access financial solutions and provide a high-quality customer experience. The role involves customer service, processing financial transactions, supporting customer accounts and payments, participating in community and marketing events, maintaining the store, and following company policies and security procedures. The posting invites candidates to meet one-on-one with a hiring manager at a Career Day in Jackson, Tennessee; it does not specify a particular position title or individual opening.

Requirements

High school diploma or equivalent.
Excellent verbal and written communication skills and a professional demeanor with customers and colleagues.
Meticulous attention to detail and ability to enter data accurately.
Proficiency with phones, POS systems, Microsoft Office, and other computer systems.
At least 18 years of age, or 19 in Alabama.
Valid driver's license, auto insurance, and a personal vehicle for use throughout the workday; mileage is compensated.
Must pass a background check conducted and considered in accordance with applicable law.
Ability to meet physical demands that frequently include remaining stationary, standing up to 90% of the time, moving and transporting up to 25 pounds, moving inside and outside the store, and operating mechanical controls such as a keyboard.

Nice To Haves

Experience in check cashing, document verification, and/or money order processing.
Prior cash handling and cash drawer or vault management experience.
Bilingual English/Spanish skills; may be required for certain locations.

Responsibilities

Greet and connect with customers, build lasting relationships, and provide a positive customer experience that encourages repeat business and brand loyalty.
Review, validate, and accurately process financial transactions, including check cashing, money transfers, and loans or pawns.
Explain transactions and offer personalized financial services; assist with customer account management, collections, and payments.
Participate in in-store and community events and external marketing.
Help maintain the appearance and cleanliness of the store.
Complete ongoing training, follow company policies and procedures, and uphold office security protocols, including managing a cash drawer.

Benefits

Paid on-the-job training and a comprehensive new-hire program.
Access to a learning management system with e-learning modules for professional and personal development.
Cross-brand training and opportunities across eleven brands.
Key Holder Program to develop leadership potential for promotion.
Performance-based career advancement.
Educational Reimbursement Program.
Medical insurance coverage choices, including telemedicine and HSA/FSA options.
Traditional and Roth 401(k) retirement plans with a company match.
Company-sponsored life and AD&D insurance.
Voluntary benefits, including dental, vision, short- and long-term disability, supplemental life and AD&D, accident, critical illness, hospital indemnity, identity theft protection, legal services, and pet insurance.
Employee Assistance Program providing access to mental health resources and life coaching for employees and family members.
Discount Marketplace offering discounts from nationwide and local retailers.
Paid time off starting at 12 days in the first year, increasing over time.