Career Day in Jackson, TN!
About The Position
Community Choice Financial Family of Brands is recruiting for opportunities on its Store Operations team, which provides customer service and helps customers access financial solutions. Team members meet with customers, process financial transactions, explain services, support account management and collections, participate in community activities, maintain the store, and follow company policies and security procedures. The posting invites candidates to meet with a hiring manager at a Career Day event in Jackson, Tennessee, and directs applicants to the company careers website. Specific duties vary by position; candidates should consult individual job listings for position-specific details.
Requirements
- High school diploma or equivalent.
- Excellent verbal and written communication skills and a professional demeanor with customers and colleagues.
- Strong attention to detail and ability to enter data accurately.
- Proficiency with phones, point-of-sale systems, Microsoft Office, and other computer systems.
- At least 18 years of age (19 in Alabama).
- Valid driver's license, auto insurance, and a personal vehicle for use during the workday; mileage is compensated.
- Must pass a background check, conducted and considered in accordance with applicable law.
- Ability to meet physical demands that frequently include remaining stationary, including standing for up to 90% of the time; moving or transporting up to 25 pounds; moving inside and outside the store; and operating mechanical controls such as a keyboard.
Nice To Haves
- Experience with check cashing, document verification, and/or money order processing.
- Prior cash handling and cash drawer or vault management experience.
- Bilingual English/Spanish skills; may be required for certain locations.
Responsibilities
- Greet and connect with customers to build lasting relationships and provide a positive customer experience.
- Review, validate, and accurately process transactions such as check cashing, money transfers, and loans or pawns.
- Explain transactions and offer customers financial services suited to their needs.
- Assist with customer account management and collections, and accept customer payments.
- Participate in in-store and community events and external marketing.
- Help maintain the appearance and cleanliness of the store.
- Complete ongoing training, follow company policies and procedures, and observe security protocols, including managing a cash drawer.
Benefits
- Paid on-the-job training and a comprehensive new-hire program.
- Access to an e-learning system supporting professional and personal development.
- Cross-brand training and opportunities to move among the company's brands.
- Key Holder Program intended to build leadership potential for promotion.
- Performance-based career advancement.
- Educational reimbursement program.
- Medical insurance choices, including telemedicine and HSA/FSA options.
- Traditional and Roth 401(k) retirement plans with a company match.
- Company-sponsored life and AD&D insurance.
- Voluntary benefits that include dental, vision, short- and long-term disability, supplemental life and AD&D, accident, critical illness, hospital indemnity, identity theft protection, legal services, and pet insurance.
- Employee Assistance Program with mental health resources and life coaching for employees and family members.
- Discount Marketplace offering discounts from nationwide and local retailers.
- Paid time off, starting at 12 days in the first year and increasing over time.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
