Career Day in Wichita, KS!

Community Choice Financial Family of Brands•Wichita, KS

1d•Onsite

About The Position

Community Choice Financial Family of Brands is hiring for store operations opportunities in Wichita, Kansas. Store Operations team members work on the front line, helping customers access financial solutions and providing a high-quality customer experience. The company invites candidates to meet one-on-one with a hiring manager at its Career Day event to learn about available opportunities. Team members greet and assist customers, process financial transactions, explain available services, support account management and collections, take part in community outreach, maintain the store, and follow company policies and security procedures. Specific essential functions may vary by position. The company describes opportunities for professional development and advancement, including paid training, learning resources, cross-brand training, a Key Holder Program, performance-based advancement, and educational reimbursement. In-store positions are in person.

Requirements

High school diploma or equivalent.
Excellent verbal and written communication skills and a professional demeanor with customers and colleagues.
Strong attention to detail and ability to enter data accurately.
Proficiency with phones, POS systems, Microsoft Office, and other computer systems.
At least 18 years of age (19 in Alabama).
Valid driver’s license, auto insurance, and a personal vehicle for use during the workday; mileage is compensated.
Successful completion of a background check, conducted in accordance with applicable law.
Ability to meet the physical demands of the position, including frequently remaining stationary and standing for up to 90% of the time, moving or transporting up to 25 pounds, moving inside and outside the store, and operating mechanical controls such as a keyboard.

Nice To Haves

Experience in check cashing, document verification, and/or money order processing.
Prior cash handling and cash drawer or vault management experience.
Bilingual English/Spanish skills; may be required at certain locations.

Responsibilities

Greet and connect with customers to build lasting relationships and brand loyalty.
Help customers access financial solutions and provide a positive customer experience.
Review, validate, and accurately process financial transactions, including check cashing, money transfers, and loans or pawns.
Explain transactions and offer personalized financial services suited to customers’ needs.
Assist with customer account management, collections, and payment acceptance.
Participate in in-store and community events and external marketing.
Help maintain the store’s appearance and cleanliness.
Complete ongoing training, follow company policies and procedures, and adhere to office security protocols, including managing a cash drawer.

Benefits

Paid on-the-job training and a comprehensive new-hire program.
Access to a learning management system with e-learning modules for professional and personal development.
Cross-brand training and opportunities across the company’s brands.
Key Holder Program designed to develop leadership potential for promotion.
Performance-based career advancement.
Educational Reimbursement Program.
Medical insurance coverage choices, including telemedicine and HSA/FSA options.
Traditional and Roth 401(k) retirement plans with a company match.
Company-sponsored life and AD&D insurance.
Voluntary benefits, including dental, vision, short- and long-term disability, supplemental life and AD&D, accident, critical illness, hospital indemnity, identity theft protection, legal services, and pet insurance.
Employee Assistance Program with mental health resources and life coaching for employees and family members.
Discount Marketplace with discounts from nationwide and local retailers.
Paid time off, starting at 12 days in the first year and increasing over time.