Career Day in West Valley City, UT!

Community Choice Financial Family of Brands•West Valley City, UT

23h•Onsite

About The Position

Community Choice Financial Family of Brands is inviting candidates to attend Career Day at TitleMax in West Valley City, Utah, to learn about opportunities on its Store Operations team. Store Operations team members are on the front line of the business, helping customers access financial solutions and providing a high-quality customer experience. The posting lists Career Day dates of Thursday, November 12th and Thursday, November 19th, from 10:00 AM to 6:00 PM. Applicants are encouraged to apply online and meet one-on-one with a hiring manager. The role involves building customer relationships, processing financial transactions, helping customers understand and manage their accounts, participating in community and marketing events, maintaining the store, and following company policies and security procedures. Specific duties may vary by position. The company describes itself as a consumer specialty finance organization serving customers through more than 10 brands, over 1,500 brick-and-mortar stores in 24 states, and online offerings in 20 states. In-store positions are in person only.

Requirements

High school diploma or equivalent.
Excellent verbal and written communication skills and a professional demeanor with customers and colleagues.
Meticulous attention to detail and ability to enter data accurately.
Proficiency using phones, a point-of-sale system, Microsoft Office, and other computer systems.
At least 18 years of age, or 19 in Alabama.
Valid driver's license, auto insurance, and a personal vehicle for use during the workday; mileage is compensated.
Ability to meet the physical demands of the position, including frequently remaining stationary and standing for up to 90% of the time, moving and transporting up to 25 pounds, moving inside and outside the store, and operating mechanical controls such as a keyboard.
Successful completion of a background check, conducted and considered in accordance with applicable law.

Nice To Haves

Experience in check cashing, document verification, and/or money order processing.
Prior cash handling and cash drawer or vault management experience.
Bilingual English/Spanish skills; this may be required at certain locations.

Responsibilities

Greet and connect with customers to build lasting relationships, repeat business, and brand loyalty.
Help customers access the company's financial solutions and provide a strong customer experience.
Review, validate, and accurately process transactions such as check cashing, money transfers, and loans or pawns.
Explain transactions and offer financial services suited to customers' needs.
Assist with customer account management, collections, and customer payments.
Participate in in-store and community events and external marketing.
Help maintain the appearance and cleanliness of the store.
Complete ongoing training and follow company policies, procedures, and office security protocols.
Manage a cash drawer and contribute to a safe work environment.

Benefits

Paid on-the-job training and a comprehensive new-hire program.
Access to a learning management system with e-learning modules for professional and personal development.
Cross-brand training that can support opportunities across the company's brands.
Key Holder Program designed to develop leadership potential for promotion.
Performance-based career advancement.
Educational reimbursement program.
Medical insurance coverage options, including telemedicine and medical spending account options (HSA/FSA).
Traditional and Roth 401(k) retirement plans with a company match.
Company-sponsored life and AD&D insurance.
Voluntary benefits options, including dental, vision, short- and long-term disability, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, identity theft protection, legal services, and pet insurance.
Employee Assistance Program with access to mental health resources and life coaching for employees and their family members.
Discount Marketplace with discounts from nationwide and local retailers.
Paid time off that starts at 12 days in the first year and grows with tenure.