Career Day in Ogden, UT!

Community Choice Financial Family of Brands•Ogden, IL
•Onsite

About The Position

Community Choice Financial Family of Brands is seeking ambitious achievers and experienced leaders for its Store Operations team, which provides customer service and financial solutions through its in-person locations. The posting invites prospective candidates to meet one-on-one with a hiring manager at Career Day in Ogden, Utah, to learn about opportunities and apply. Specific job listings provide further details about essential functions by position. Team members connect with customers, process financial transactions, explain financial services, and assist with account management and payments. They also support community events and marketing, maintain the store, and follow company policies, training, and security procedures. The company describes its purpose as helping people access short-term financial services when they need them. Career Day is listed for Thursday, November 12 and Thursday, November 19, from 10:00 AM to 6:00 PM at TitleMax of Ogden #1, 2070 Harrison Blvd., Ogden, Utah 84401. No year is specified for these dates.

Requirements

  • High school diploma or equivalent.
  • Excellent verbal and written communication skills and a professional demeanor with customers and colleagues.
  • Meticulous attention to detail and ability to enter data accurately.
  • Proficiency using phones, a point-of-sale system, Microsoft Office, and other computer systems.
  • At least 18 years of age, or 19 in Alabama.
  • Valid driver's license, auto insurance, and a personal vehicle for use during the workday; mileage is compensated.
  • Must meet the position's physical demands, including frequently remaining stationary and standing for up to 90% of the time, moving and transporting up to 25 pounds, moving inside and outside the store, and operating mechanical controls such as a keyboard.
  • Background check required; results are considered in accordance with applicable law.

Nice To Haves

  • Experience in check cashing, document verification, and/or money order processing.
  • Prior cash handling and cash drawer or vault management experience.
  • Bilingual English/Spanish skills are a plus and may be required at certain locations.

Responsibilities

  • Greet and connect with customers to build lasting relationships, repeat business, and brand loyalty.
  • Help customers access the company's financial solutions and provide a strong customer experience.
  • Review, validate, and accurately and ethically process transactions such as check cashing, money transfers, and loans or pawns.
  • Explain transactions and offer financial services suited to customers' needs and circumstances.
  • Assist with customer account management, collections, and customer payments.
  • Participate in in-store and community events and external marketing.
  • Help maintain the store's appearance and cleanliness.
  • Complete ongoing training and follow company policies, procedures, and office security protocols.
  • Manage a cash drawer as part of maintaining a safe work environment.

Benefits

  • Paid on-the-job training and a comprehensive new-hire program.
  • Access to a learning management system with e-learning modules for professional and personal development.
  • Cross-brand training that can support movement into opportunities across the company's eleven brands.
  • Key Holder Program to develop leadership potential for promotion.
  • Performance-based career advancement.
  • Educational reimbursement program.
  • Medical insurance coverage choices, including telemedicine and medical spending account options (HSA/FSA).
  • Traditional and Roth 401(k) retirement plans with a company match.
  • Company-sponsored life and AD&D insurance.
  • Voluntary benefits including dental, vision, short- and long-term disability, supplemental life and AD&D, accident, critical illness, hospital indemnity, identity theft protection, legal services, and pet insurance.
  • Employee Assistance Program with mental health resources and life coaching for team members and family members.
  • Discount Marketplace offering discounts from nationwide and local retailers.
  • Paid time off that increases with tenure, starting at 12 days in the first year.
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