Career Day in Tooele, UT!

Community Choice Financial Family of Brands•Tooele, UT

21h•Onsite

About The Position

Community Choice Financial Family of Brands is seeking ambitious achievers and experienced leaders for its Store Operations team, which serves as the front line of the business. Team members help customers access financial solutions and provide a strong customer experience. The posting invites candidates to meet one-on-one with a hiring manager at Career Day in Tooele, Utah, to learn about career opportunities; it does not identify a specific open position or provide position-specific duties beyond the general Store Operations description. The role involves connecting with customers, accurately processing financial transactions, helping customers manage accounts and payments, participating in store and community events, maintaining the store, and following company policies, training, and security procedures. In-store positions are in person only. The position may involve standing for up to 90% of the time, moving and transporting up to 25 pounds, moving inside and outside the store, and using mechanical controls such as a keyboard.

Requirements

High school diploma or equivalent.
Excellent verbal and written communication skills and a professional demeanor with customers and colleagues.
Meticulous attention to detail and ability to accurately enter data.
Proficiency using phones, POS systems, Microsoft Office, and other computer systems.
At least 18 years of age, or 19 in Alabama.
Valid driver’s license, auto insurance, and a personal vehicle for use throughout the workday; mileage is compensated.
Ability to meet the physical demands of the position, including frequently remaining stationary and standing for up to 90% of the time, moving and transporting up to 25 pounds, moving inside and outside the store, and operating mechanical controls such as a keyboard.
Must complete a background check; results are considered in accordance with applicable law.

Nice To Haves

Experience in check cashing, document verification, and/or money order processing.
Prior cash handling or cash drawer/vault management experience.
Bilingual English/Spanish skills; may be required for certain locations.

Responsibilities

Greet and connect with customers to build lasting relationships, encourage repeat business, and provide a strong customer experience.
Help customers access the company’s financial solutions.
Review, validate, and accurately process transactions such as check cashing, money transfers, and loans or pawns.
Explain transactions and offer personalized financial services to customers.
Assist with customer account management, collections, and accepting customer payments.
Participate in in-store and community events and external marketing.
Help maintain the appearance and cleanliness of the store.
Participate in ongoing training and uphold company policies, procedures, and office security protocols, including management of a cash drawer.

Benefits

Paid on-the-job training and a comprehensive new-hire program.
Access to an e-learning system for professional and personal development.
Cross-brand training and opportunities across the company’s brands.
Key Holder Program intended to develop leadership potential for promotion.
Performance-based career advancement.
Educational Reimbursement Program.
Medical insurance coverage choices, including telemedicine and HSA/FSA options.
Traditional and Roth 401(k) retirement plans with a company match.
Company-sponsored life and AD&D insurance.
Voluntary benefits including dental, vision, short- and long-term disability, supplemental life and AD&D, accident, critical illness, hospital indemnity, identity theft protection, legal services, and pet insurance.
Employee Assistance Program with access to mental health resources and life coaching for employees and family members.
Discount Marketplace with retailer discounts.
Paid time off that starts at 12 days in the first year and grows with tenure.