NEW STORE - Store Operations Manager #406 - Heritage - Katy, TX

Academy • Katy, TX

3d • Onsite

About The Position

The Store Operations Manager plays a hands-on role in delivering a strong store experience while building leadership capability and operational excellence. The role supports daily execution across departments, ensuring sales, service, and safety standards are consistently met. Through active engagement on the sales floor, the manager learns to translate strategy into action and partners with store leaders to plan priorities, coach team members, and respond to business needs. The role also involves learning key processes such as inventory flow, labor planning, and merchandising execution to strengthen the ability to influence results. It is designed to prepare the manager for broader leadership responsibility through exposure and development.

The manager works alongside experienced Store Directors, Assistant Managers, and Team Leads, receiving guidance, feedback, and coaching. Together, they align on priorities, solve operational challenges, and model expected store-leadership behaviors.

The position is full-time and averages 45–50 hours per week during peak times. Schedules vary and may include evenings, weekends, and holidays based on business needs. The role is based at the new Heritage store in Katy, Texas.

Requirements

• At least 3 years of relevant leadership or management experience.
• Demonstrated success leading departments of up to 40 team members while driving operational excellence and achieving sales targets.
• Strong leadership and coaching skills, including the ability to develop people.
• Business acumen and the ability to interpret operational and financial data.
• Effective verbal and written communication skills.
• Experience with inventory systems, order processing, payroll systems, and Microsoft Office.
• Sound judgment and decision-making in a fast-paced environment.
• Ability to complete and maintain required certifications, including Firearms Sales and Power Industrial Truck.
• Ability to manage and audit firearm sales and accurately complete ATF Form 4473, verify background checks, and provide final approval in accordance with federal and state requirements.
• Flexibility to work varying schedules, including evenings, weekends, and holidays, based on business needs.
• Ability to remain on feet and move throughout the store for extended periods during scheduled shifts.
• Ability to perform physical tasks including walking, bending, reaching, pulling, carrying, and lifting items up to 50 lbs.
• Ability to complete repetitive tasks such as scanning, stocking, and folding merchandise.
• Comfort using ladders or step stools to access merchandise as needed.
• Ability to thrive in a fast-paced retail environment and adapt to shifting priorities.
• Acceptable hearing and vision to perform job duties.
• Ability to adhere to company policies and professional standards.

Nice To Haves

• Bachelor’s degree in a related field preferred.

Responsibilities

• Support daily execution across store departments and ensure sales, service, and safety standards are met.
• Engage actively on the sales floor and translate store strategy into action.
• Partner with store leaders to plan priorities, coach team members, and respond to business needs.
• Learn and support processes including inventory flow, labor planning, and merchandising execution.
• Lead departments of up to 40 team members while driving operational excellence and sales targets.
• Manage and audit firearm sales, ensuring transactions meet federal and state requirements through accurate ATF Form 4473 completion, background-check verification, and final approval.
• Complete and maintain required certifications, including Firearms Sales and Power Industrial Truck.
• Step in to support other needs as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed