NEW STORE - Store Operations Manager #406 - Heritage - Katy, TX

Academy Sports + Outdoors • Katy, TX

4d • Onsite

About The Position

The Store Operations Manager plays a hands-on role in delivering a strong store experience while building leadership capability and operational excellence. The role supports daily execution across departments, ensuring sales, service, and safety standards are consistently met. Through active engagement on the sales floor, the manager learns to translate strategy into action.

The manager partners with store leaders to plan priorities, coach team members, and respond to business needs. The role includes learning and supporting key processes such as inventory flow, labor planning, and merchandising execution, with the goal of influencing results and preparing for broader leadership responsibility through exposure and development.

The position works alongside Store Directors, Assistant Managers, and Team Leads, aligning on priorities, addressing operational challenges, and modeling strong store-leadership behaviors. It is a full-time position averaging 45–50 hours per week during peak times, with varying schedules based on business needs.

Requirements

• At least 3 years of relevant leadership or management experience.
• Demonstrated success leading departments of up to 40 team members while driving operational excellence and achieving sales targets.
• Strong leadership and coaching skills, including the ability to develop people.
• Business acumen and ability to interpret operational and financial data.
• Effective verbal and written communication skills.
• Experience with inventory systems, order processing, payroll systems, and Microsoft Office.
• Sound judgment and decision-making skills in a fast-paced environment.
• Ability to complete and maintain required certifications, including Firearms Sales and Power Industrial Truck.
• Ability to manage and audit firearm sales in compliance with federal and state requirements, including accurate ATF Form 4473 completion, background-check verification, and final approval.
• Team-first attitude and willingness to assist wherever needed.
• Flexibility to work varying schedules, including evenings, weekends, and holidays, based on business needs.
• Ability to remain on one's feet and move throughout the store for extended periods during scheduled shifts.
• Ability to walk, bend, reach, pull, carry, and lift items up to 50 pounds.
• Ability to complete repetitive tasks, including scanning, stocking, and folding merchandise.
• Comfort using ladders or step stools to access merchandise as needed.
• Ability to thrive in a fast-paced retail environment and adapt to shifting priorities.
• Acceptable hearing and vision to perform job duties.
• Ability to adhere to company policies and professional standards.

Nice To Haves

• Bachelor’s degree in a related field preferred.

Responsibilities

• Support daily execution across store departments and help ensure sales, service, and safety standards are met.
• Engage actively on the sales floor and translate store strategy into action.
• Partner with store leaders to plan priorities and respond to business needs.
• Coach team members and help develop their leadership capability.
• Support operational processes including inventory flow, labor planning, and merchandising execution.
• Drive operational excellence and help achieve sales targets.
• Manage and audit firearm sales, ensuring transactions meet federal and state requirements through accurate ATF Form 4473 completion, background-check verification, and final approval.
• Step in to support other store needs as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager