STORE OFFICE/ADMIN SUPPORT

The Kroger Co.•Gillette, WY

About The Position

Provide exceptional customer service in a safe and clean environment, helping ensure customers return. The role supports fair and ethical treatment, an inclusive work environment, community responsibility, and accurate pricing while demonstrating the company’s values of respect, honesty, integrity, diversity, inclusion, and safety. The position handles store cash-office and bookkeeping activities, including cash drawer and safe reconciliation, bank deposits, accounting documentation, payroll processing, and supply ordering. It also operates service-desk equipment and systems, assists customers and employees, and follows safety and reporting procedures.

Requirements

High school diploma or equivalent.
Proficiency with computers and the ability to learn new computer skills.
Understanding of basic math functions: addition, subtraction, multiplication, and division.
Ability to read and comprehend technical instructions.

Nice To Haves

Previous comparable experience in bookkeeping processes.

Responsibilities

Create a welcoming customer environment by answering questions and resolving problems or concerns.
Set up cash drawers for front-end personnel.
Reconcile individual cash drawers and the safe.
Maintain records and documentation in compliance with company and federal Anti-Money Laundering standards.
Transfer cash drawers from the safe to the front end.
Perform booth accounting procedures needed to balance the store.
Receive, count, and verify bank cash boxes containing coin and media.
Count and prepare cash and media deposits for the bank.
Operate machines, computers, and terminals at the Service Desk.
Enter information and run reports using terminals.
Complete accounting reports and forms accurately.
Remove and replace monies, cash drawers, and various media and programs from the safe and file drawers.
Handle Western Union transactions.
Communicate by telephone and public address system.
Use the payroll system and encode and bundle checks for processing.
Order supplies using appropriate systems, including Ricoh and E-Pro.
Reinforce safety programs by following safety procedures, identifying unsafe conditions, and notifying store management.
Notify management of customer or employee accidents.
Report safety risks, issues, and illegal activity, including robbery, theft, or fraud.
Work cooperatively in a fast-paced and sometimes stressful environment.
Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
Act honestly and with integrity when handling customer and business information.
Follow directions and seek assistance when needed to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
Perform the essential functions of the position with or without reasonable accommodation.