Store Manager | Multiple La-Z-Boy Locations
About The Position
La-Z-Boy is building a talent pipeline for Store Managers across all of their stores in the Ohio market. This role is for a dynamic leader who will reflect the company’s ethos around people, processes, operations and brand advocacy. The Store Manager is responsible for personal sales, store sales goals, leading a team, managing operations, delivering an exceptional customer experience, and implementing strategies to achieve revenue goals. This position plays a crucial role in ensuring the store's success and contributing to overall company growth and is held to the highest standards of ethics, integrity, and professionalism.
Requirements
- Bachelor’s degree; or equivalent experience.
- 3-5 years in business unit with a sales retail emphasis.
- Proficient in Microsoft Office 365, financial understanding, adept interpersonal communication, analytical abilities, goal orientation, team management, and customer service.
- Ability to work the schedule and hours dictated by business needs, to include evenings, weekends, and holidays.
- Ability to lift and/or carry up to 50 pounds.
- Ability to stand for long periods of time.
- Nearly continuous use of repetitive hand motions, hearing and listening.
- Often required to sit, walk, bend and stoop.
- Subject to inside environmental conditions.
- Ability to pass background and drug screen.
Nice To Haves
- Experience managing in a retail environment with a strong focus on sales.
- Thorough understanding of profit and loss.
- Strong business acumen.
- Advanced interpersonal skills, communication skills & experience in building effective relationships.
Responsibilities
- Provide guidance, training, and support to sales teams to improve sales techniques, strategies, and overall performance.
- Responsible for leading and supervising the entire employee life cycle, including recruitment selection, training, and development and succession planning by cultivating and maintaining a top-performing team.
- Enhance employee engagement and nurture a positive workplace culture and build effective teams.
- Achieve or surpass store and annual operating benchmarks.
- Evaluate team performance, objectives, and behaviors to determine effectiveness.
- Model the highest standards for surpassing customer expectations.
- Learn, model and teach established sales and design processes.
- Sustain store profitability by maintaining profit and loss statements, financial metrics, and margins.
- Model and teach product knowledge.
- Champion the company’s brand strategy and first-in-class customer experience.
- Align merchandizing, pricing and product flow to company standards.
- Uphold brand visual standards in the store by ensuring cleanliness in employee and customer areas.
- Leverages store visit forms.
- Hosts regular weekly, monthly and quarterly meetings with staff.
- Ensure proper execution of all existing and new systems and administrative procedures.
- Collaborate with support teams to ensure flawless execution of operational excellence.
- Adhere to legal and efficient accounting procedures.
- Plan and execute sales promotion and events along with projects as needed for the improvement of the market and company.
Benefits
- Medical, Vision, Dental and Basic Life Insurance
- 401k retirement plan with company match of up to 6%
- 9-11 paid holidays each year
- Two weeks’ prorated vacation as a new hire
- Personal time (non-exempt only) or state mandated sick time
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
