Store Manager | Multiple La-Z-Boy Locations
About The Position
La-Z-Boy is seeking passionate and dynamic Store Managers for its locations in the Ohio market. This role is ideal for individuals passionate about design, home furnishings, and helping customers realize their vision. The Store Manager will embody the company's values in people, processes, operations, and brand advocacy. Key responsibilities include driving personal and store sales, leading a team, managing store operations, delivering exceptional customer experiences, and implementing strategies to achieve revenue goals. This position is critical to the store's success and the company's growth, requiring the highest standards of ethics, integrity, and professionalism.
Requirements
- Bachelor’s degree; or equivalent experience.
- 3-5 years in business unit with a sales retail emphasis.
- Proficient in Microsoft Office 365.
- Financial understanding.
- Adept interpersonal communication.
- Analytical abilities.
- Goal orientation.
- Team management.
- Customer service.
- Ability to work the schedule and hours dictated by business needs, to include evenings, weekends, and holidays.
- Ability to lift and/or carry up to 50 pounds.
- Ability to stand for long periods of time.
- Nearly continuous use of repetitive hand motions, hearing and listening.
- Often required to sit, walk, bend and stoop.
- Subject to inside environmental conditions.
- Ability to pass background and drug screen.
Nice To Haves
- Experience managing in a retail environment with a strong focus on sales.
- Thorough understanding of profit and loss.
- Strong business acumen.
- Advanced interpersonal skills, communication skills & experience in building effective relationships.
Responsibilities
- Provide guidance, training, and support to sales teams to improve sales techniques, strategies, and overall performance.
- Lead and supervise the entire employee life cycle, including recruitment selection, training, development, and succession planning by cultivating and maintaining a top-performing team.
- Enhance employee engagement and nurture a positive workplace culture and build effective teams.
- Achieve or surpass store and annual operating benchmarks.
- Evaluate team performance, objectives, and behaviors to determine effectiveness.
- Model the highest standards for surpassing customer expectations. Learn, model, and teach established sales and design processes.
- Sustain store profitability by maintaining profit and loss statements, financial metrics, and margins.
- Model and teach product knowledge.
- Champion the company’s brand strategy and first-in-class customer experience.
- Align merchandising, pricing, and product flow to company standards.
- Uphold brand visual standards in the store by ensuring cleanliness in employee and customer areas.
- Leverage store visit forms.
- Host regular weekly, monthly, and quarterly meetings with staff.
- Ensure proper execution of all existing and new systems and administrative procedures.
- Collaborate with support teams to ensure flawless execution of operational excellence.
- Adhere to legal and efficient accounting procedures.
- Plan and execute sales promotion and events along with projects as needed for the improvement of the market and company.
Benefits
- Medical Insurance
- Vision Insurance
- Dental Insurance
- Basic Life Insurance
- 401k retirement plan with company match of up to 6%
- 9-11 paid holidays each year
- Two weeks’ prorated vacation as a new hire
- Personal time (non-exempt only) or state mandated sick time
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What This Job Offers
Job Type
Full-time
Career Level
Manager
