STORE MANAGER - KENTWOOD, MI STORE #14180

Dollar General•Kentwood, MI

10d

About The Position

The Store Manager is responsible for managing employees and planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role ensures the store is properly staffed, merchandise is ordered and presented appropriately, inventory and finances are controlled, and employees follow company policies and procedures. The manager provides training and performance feedback, leads customer service, and maintains a clean, organized, safe, and secure store. The position requires opening the store at least twice per week and closing it at least twice per week. Working conditions include frequent walking or standing and bending, stooping, and kneeling; handling store merchandise and equipment; lifting up to 40 pounds frequently and occasionally up to 55 pounds; and regular driving in the employee’s own vehicle for meetings, visits to other stores, and deposits. The role may involve moderate noise, outdoor weather, hazardous cleaning solutions, freezer cold, and occasional ladder climbing up to six feet.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform mathematical calculations including addition, subtraction, multiplication, division, and percentages.
Knowledge of cash-handling procedures, cashier accountability, and deposit control.
Ability to perform cash-register functions and generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety-control policies and practices, including deposits and store keys.
Good organization skills and attention to detail.
Ability to solve problems and deal with a variety of situations.
Valid driver’s license.

Nice To Haves

High school diploma or equivalent.
One year of management experience in a retail environment.

Responsibilities

Recruit, select, retain, and properly staff the store with qualified employees in accordance with labor laws and company policies.
Train employees, conduct performance evaluations, identify performance gaps, and provide counseling or take further action, up to and including termination.
Recommend employee pay rates and advancement.
Communicate performance, conduct, and safety expectations and coordinate meetings and events related to safety, security, and policies.
Ensure the store is staffed and opened and closed effectively; open at least twice per week and close at least twice per week.
Review operating statements to identify business trends, expense-control opportunities, potential shrink, and errors.
Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly; follow up on Basic Stock Replenishment and cycle counts.
Facilitate efficient staging, stocking, and storage of merchandise according to company processes.
Ensure merchandise presentation follows established practices, including appropriate use of fixtures, pricing, and signage.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Provide leadership for superior customer service.
Maintain a clean, well-organized store and a safe and secure working and shopping environment.
Ensure the store has the tools needed to perform required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.