Manager-The Shops at Chestnut Hill-Chestnut Hill, MA

Evereve•Chestnut Hill, MA
•Onsite

About The Position

As a Store Manager at EVEREVE, you are responsible for all aspects of retail store operations. You lead according to EVEREVE guidelines, uphold its mission and culture, and ensure consistency across the brand. You ensure customers receive the EVEREVE Styling Experience every time they shop and that all customers are seen and connected with. The role leads the store team, develops talent, maintains operational and visual standards, and drives store results.

Requirements

  • Warm and friendly demeanor, with the ability to connect with people and make work fun.
  • Fashion credibility and awareness of current trends and contemporary fashion brands.
  • Willingness to take fashion risks and adopt new trends early.
  • Growth mindset and ability to persevere through challenges and pursue solutions.
  • Personal ownership of the store and team.
  • Open to growth and development, and highly coachable.
  • Strong communication skills and ability to cast a clear vision.
  • High emotional intelligence and ability to influence others.
  • Strong initiative.
  • Ability to lead through ambiguity without requiring close supervision or guidance.
  • Embodies the EVEREVE brand and advocates for its mission.
  • Previous retail or leadership experience is preferred but not required.

Nice To Haves

  • Previous retail or leadership experience.

Responsibilities

  • Act and lead through EVEREVE’s core HEART values: humility, empathy, authenticity, relationships, and tenacity.
  • Recruit and build a talented team that demonstrates the company’s HEART values and styling experience.
  • Maintain a strong presence on the sales floor and hold the team to the same standard.
  • Coach, teach, and develop employees in the behaviors that support success in their roles.
  • Build a bench of promotable talent for succession planning in the store and across the company, and develop future leaders.
  • Lead daily store operations, inventory and fulfillment, and merchandising and visual standards.
  • Lead the team to meet monthly financial targets through in-store styling, Trendsend styling, customer order fulfillment, and payroll management.
  • Maintain sales expectations based on store goals.
  • Set and lead a leadership teamwork strategy using Divisions of Responsibilities (DORs).

Benefits

  • Self-managed paid time off.
  • Medical and dental insurance premiums that are 80% employer-paid for team members and 50% covered for eligible partners, spouses, and dependents.
  • Paid parental leave, including maternity, paternity, and adoption leave.
  • Flexible Spending Accounts for eligible healthcare or dependent/daycare expenses.
  • Company-paid life insurance and short-term disability insurance.
  • 401(k) with a 5% company match and immediate vesting upon enrollment.
  • 40% discount on merchandise purchased in-store or online, excluding Trendsend.
  • 30% online and in-store discount at Jaxen Grey.
  • Culture of purpose and growth rooted in HEART values.
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