Visual Lead - The Street at Chestnut Hill

ALO•Newton, MA

2d•$19 - $23•Onsite

About The Position

The Visual Lead is responsible for achieving store sales and maximizing profitability through visual merchandising in partnership with the Management Team. The role works closely with Operations and Visual Managers to initiate and delegate work, provide feedback, and support effective store operations. Duties involve constant movement throughout the store, including the sales floor and back of house. When not assisting guests, the Visual Lead takes initiative to help keep the store clean, safe, inviting, and efficient. The Visual Lead oversees operational execution and product presentation, uses reporting and business metrics to identify opportunities, and partners with management on budgets, inventory, staffing, and store operations. The role also leads by example, coaches and develops associates, collaborates across store functions, and opens and closes the store in accordance with visual standards. Full-time employees are expected to be available for opening, closing, and weekend shifts, subject to change. Employees must also be available from the week of Black Friday through the first week of January.

Requirements

At least 2 years of prior work experience in a client-centric sales environment.
Proven leadership capabilities and excellent decision-making.
Values feedback, is receptive to receiving feedback, and is eager to provide it.
Self-motivated and driven to achieve results individually and as part of a team.
Excellent interpersonal and written communication skills.
Aligns with and embodies ALO's Guiding Principles.
Requires constant movement in and around all areas of the store.
Ability to lift, push, carry, or otherwise move up to 50 pounds.
Ability to lift, bend, kneel, climb, crawl, and/or twist, and safely climb up and down a ladder.
Ability to stand and move for an entire shift.
Full-time employees are expected to be available for opening, closing, and weekend shifts, and during the holiday season from the week of Black Friday through the first week of January.

Responsibilities

Manage shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day replenishment, floor set updates, and supply management.
Maintain strategic product presentation and merchandising through product recovery, restocking, destocking, and visual merchandising changes in accordance with directives and in partnership with the Visual Manager.
Plan visual floor changes with the management team, managing payroll and adapting zones and visual support to business needs.
Execute and maintain visual direction from planning through completion, meeting company expectations, budgets, and timelines.
Use reporting tools with management to identify opportunities involving product placement, outfitting, and stock levels, and make changes as needed.
Partner with Operations and Visual Managers on reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities.
Use business metrics to support strategies that drive results.
Move dynamically on the retail floor to assess and fulfill the needs of the business, team, and guests.
Lead by example and inspire staff in daily operations, guest experience, and visual standards.
Partner with management to coach, guide, and direct associates, and support recruitment and talent development.
Use company performance tools to evaluate associates and provide ongoing feedback to support individual growth and improvement in partnership with the store leader.
Collaborate with the Operations Lead on cross-functional training and with the Sales & Service Lead to ensure effective business execution.
Execute company-level operations-focused directives, projects, and initiatives with the leadership team to achieve goals and KPIs.
Open and close the store in accordance with visual standards.

Benefits

Generous ALO employee discount.
Free membership to ALO Wellness Club, including access to streaming fitness and yoga classes.
Medical, dental, and vision plan options.
Free virtual access to mental health providers.
New parent support for employees and dependents.
401(k) with company matching.
Monthly store incentives.
Clothing allowance.
Free yoga classes at ALO Sanctuaries in select cities.
Commuter benefits.