STORE MANAGER - HAZARD, KY STORE #77

Dollar General•Hazard, KY

About The Position

The Store Manager is responsible for managing employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees employee recruitment, training, performance, and compliance; store operations and inventory; customer service; cash and security controls; and completion of required paperwork. The manager also ensures the store is appropriately staffed, properly opened and closed, clean, organized, and safe.

Requirements

  • Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform mathematical calculations, including percentages.
  • Knowledge of cash handling, cashier accountability, and deposit control.
  • Ability to perform cash register functions and generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
  • Good organizational skills and attention to detail.
  • Ability to solve problems and deal with a variety of situations.
  • Valid driver’s license.

Nice To Haves

  • High school diploma or equivalent.
  • One year of management experience in a retail environment.

Responsibilities

  • Recruit, select, retain, and properly staff qualified employees in accordance with labor laws and Company policies.
  • Train employees, conduct performance evaluations, address performance gaps through appropriate solutions or counseling, and recommend termination when appropriate.
  • Recommend employee pay rates and advancement.
  • Communicate performance, conduct, and safety expectations, and coordinate meetings and events that promote safety, security, and policy compliance.
  • Ensure the store is effectively opened and closed each day, personally opening at least twice and closing at least twice per week.
  • Review operating statements to assess business trends, sales, profitability, inventory turn, expense controls, potential shrink, and errors.
  • Manage ordering and in-stock targets; review ordering plans, seasonal direction, and inventory management weekly; and follow up on replenishment and cycle counts.
  • Oversee efficient merchandise staging, stocking, and storage according to Company processes.
  • Ensure merchandise presentation, fixtures, pricing, and signage follow established practices.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash control procedures.
  • Provide leadership in delivering superior customer service.
  • Maintain a clean, organized store and a safe and secure working and shopping environment.
  • Ensure the store has the tools necessary to perform required tasks.
  • Follow Company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
  • Drive a personal vehicle to attend meetings, visit other Dollar General stores, and make deposits.
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