Assistant Store Manager (Full-time) - Hazard, KY

Hibbett•Hazard, KY

13d

About The Position

The Assistant Manager assists and consults with the Store Manager on overall store operations and administrative duties, including determining methods and approaches for accomplishing store goals. The role requires knowledge of each product area or department and adherence to the policies, procedures, and standards in the visual manual. The Assistant Manager is passionate about providing outstanding customer service and promoting store merchandise. In the Store Manager’s absence, the Assistant Manager assumes supervisory control and is trained in Store Manager responsibilities. The Assistant Manager helps control company assets; supports planning for selling, restocking, merchandising, ordering, and scheduling; and assists with recruiting, training, and evaluating personnel. The role monitors inventory, sales statistics, expenses, inventory movement, and customer trends to support profitability and inform the Store Manager. It also directs staff, maintains service quality, performs administrative duties, promotes merchandise and services, follows company policies, and helps protect assets and financial information through effective internal controls and reporting potential fraud risks.

Requirements

Experience working in a retail environment; footwear and athletic apparel experience is preferred.
1–3 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Ability to assist in managing a team and keep up with overall goals and profits.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks simultaneously and precisely.
Team player passionate about outstanding customer service and selling merchandise.

Nice To Haves

Retail experience in footwear and athletic apparel.

Responsibilities

Assist the Store Manager in controlling company assets.
Consult with the Store Manager to establish action plans for departmental and overall store responsibilities, including selling, restocking, merchandising, ordering, and scheduling.
Assume responsibility for the entire store in the Store Manager’s absence.
Assist with recruiting, training, and evaluating personnel.
Provide knowledge and guidance to employees and customers across departments as needed.
Monitor inventory, sales statistics, and expenses to support profitability in all departments.
Direct staff to ensure departmental responsibilities and standards are completed.
Keep the Store Manager informed about inventory movement and customer trends.
Ensure quality customer service is maintained, including assisting customers as they enter and helping multiple customers during peak periods.
Promote and sell company services and merchandise.
Follow company policies, procedures, and standards in applicable manuals and communications.
Protect company assets and financial information by ensuring internal control procedures are accurate and effective and reporting potential fraud risks to management or appropriate officials.
Perform general administrative duties and train in Store Manager responsibilities.
Supervise employees in the Store Manager’s absence, including interviewing and training, planning and assigning work, directing employees, and resolving problems.