Store Manager - Potomac Mills, Woodbridge, VA

DTLR•Woodbridge, VA

About The Position

The Store Manager is responsible for the daily operations of a retail store, with the goal of maximizing sales and profitability through merchandising execution, expense and inventory management, team training and development, human resources management, and outstanding customer service. The role oversees store staff performance and quality, promotes company policies and procedures, and ensures operational compliance, safety, and business standards. The position requires a minimum 46-hour work week and a flexible schedule that may include days, nights, weekends, and holidays. The manager must be willing to work in multiple stores within the assigned district, travel by car, plane, or train, and have reliable transportation.

Requirements

At least one year of retail management experience.
Solid knowledge of business and excellent command of English to communicate effectively with management, associates, and customers.
Strong interpersonal skills for handling sensitive and confidential situations, with poise, tact, and diplomacy.
Ability to think strategically and plan and organize effectively.
Professionalism in all situations.
Proficient analytical ability to gather and summarize data for reports, solve administrative problems, and prioritize work.
Results-driven approach with critical and creative thinking skills.
Project management, time management, analytical, and organizational skills.
Ability to exercise discretion, maintain confidentiality, and use independent judgment, compassion, and diplomacy.
Ability to plan, organize, multitask, set priorities efficiently, and respond proactively to changing demands from multiple sources.
Ability to execute directives precisely and consistently.
Working knowledge of Microsoft Office products.
Willingness to work in multiple stores in the assigned district and travel by car, plane, or train.
Reliable transportation.
Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment.

Responsibilities

Oversee the overall quality and performance of retail store staff.
Analyze and measure business trends to maximize revenue and control costs at or better than plan.
Ensure compliance with company policies and procedures.
Model effective leadership to gain commitment to store goals and training standards.
Recruit, select, train, and develop store personnel.
Conduct annual performance evaluations for all store employees.
Manage expenses and develop strategies to keep store performance in accordance with the budget.
Monitor and identify issues involving store loss or inconsistencies to achieve shrink goals at or below company plan.
Monitor and control operational compliance, safety, and business standards.
Identify market conditions and merchandise opportunities, and communicate relevant information to the District Manager to help maximize goals and objectives.
Uphold company customer service standards and provide a friendly environment where each customer receives outstanding service.
Perform other duties as assigned.