Store Manager - Tulsa, Ok Store #7870

Dollar General•Tulsa, OK

About The Position

The Store Manager is responsible for managing employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees staffing, training, employee performance, store operations, inventory, merchandising, financial controls, customer service, safety, and completion of required paperwork. The manager opens the store at least twice per week and closes it at least twice per week, and regularly drives their own vehicle to meetings, other Dollar General stores, and to make deposits. The position involves frequent walking or standing, bending, stooping, and kneeling; handling merchandise and equipment; lifting up to 40 pounds and occasionally up to 55 pounds; and occasionally climbing a step ladder to six feet. The work takes place in a fast-paced environment with moderate noise, with occasional exposure to outdoor weather, hazardous cleaning solutions, and extreme cold in freezers.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
  • Knowledge of cash-handling procedures, cashier accountability, and deposit control.
  • Ability to perform cash-register functions and generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
  • Good organizational skills and attention to detail.
  • Ability to solve problems and handle a variety of situations.
  • Valid driver’s license.
  • High school diploma or equivalent is preferred.
  • One year of management experience in a retail environment is preferred.

Nice To Haves

  • High school diploma or equivalent.
  • One year of management experience in a retail environment.

Responsibilities

  • Recruit, select, and retain qualified employees in accordance with labor laws and company policies, and ensure appropriate store staffing.
  • Train employees, conduct performance evaluations, address performance gaps through appropriate solutions or counseling, and make recommendations about pay rates and advancement.
  • Communicate performance, conduct, and safety expectations; coordinate meetings and events concerning safety, security, and policies.
  • Ensure the store is effectively opened and closed each day; personally open it at least twice weekly and close it at least twice weekly.
  • Review operating statements to identify business trends, including sales, profitability, and inventory turn, as well as expense-control opportunities, potential shrink, and errors.
  • Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory management weekly; and follow up on Basic Stock Replenishment and cycle counts.
  • Facilitate merchandise staging, stocking, and storage according to company work processes.
  • Ensure merchandise presentation follows established practices, including appropriate fixture use, product pricing, and signage.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect store financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide leadership for superior customer service.
  • Maintain a clean, organized store and a safe, secure working and shopping environment.
  • Ensure the store has the tools needed to perform required tasks.
  • Follow company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
  • Drive a personal vehicle to meetings, other Dollar General stores, and to make deposits.
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