Store Manager (Park Meadows)

gorjana • Lone Tree, CO

12h • $75,000 - $85,000

About The Position

The Store Manager is responsible for the store’s overall performance, talent initiatives, operational execution, visual standards, and customer experience. The role calls for someone who is motivated, adaptable to change, coachable, values oriented, skilled at developing talent, and passionate about the gorjana brand.

The Store Manager leads sales performance and customer clienteling, serves as a brand ambassador, recruits and develops team members, and fosters communication, collaboration, accountability, and trust. They set the tone for customer service and personal presentation, coach the team on return policies, respond professionally to customer concerns, and lead execution of visual standards.

The role also oversees daily operations, staffing schedules, inventory management, and opening and closing duties. The position requires full-time availability, including nights, weekends, and holidays, as business needs require.

Requirements

• At least one year of experience in a retail leadership position.
• Must be over the age of 18.
• Ability to lift or move at least 50 lbs.
• Ability to bend, squat, twist, and reach.
• Ability to stand and/or walk for at least 6 hours per shift.
• Ability to work full-time hours with open availability, including nights, weekends, and holiday shifts, as business needs require.
• Adaptability and ability to manage change.
• Organization and excellent time management skills.
• Ability to identify and recruit talent.
• Motivation and results orientation.
• Coachability and willingness to receive feedback.
• Passion for the gorjana brand.

Responsibilities

• Take responsibility for overall store performance and key performance indicators.
• Represent the brand, educate customers about its history, and maintain knowledge of products and the industry.
• Create action plans to maintain or improve store performance.
• Build new and repeat business through customer clienteling.
• Recruit, onboard, and develop internal and external talent.
• Communicate effectively, motivate collaboration, encourage team ideas, and foster accountability and trust.
• Communicate new initiatives and goals in a timely and effective manner.
• Lead by example in providing a strong customer experience and setting expectations for team conduct and personal presentation.
• Lead and coach the team on return policies while prioritizing the customer experience.
• Respond professionally and with a focus on resolution to customer complaints and concerns.
• Lead execution of brand visual standards and updates.
• Execute daily store operations in a timely and efficient manner.
• Schedule team members according to business needs and budget.
• Manage store inventory in an organized and detail-oriented manner in accordance with standard operating procedures.
• Lead opening and closing duties.

Benefits

• Commission and bonus opportunities.
• Employer-sponsored medical, vision, dental, and life insurance benefits for the employee and family.
• Employee discount and product perks program.
• Maternity and disability benefits.
• 401(k) with matching program; waiting period applies.
• Paid vacation and sick time.
• Opportunities to grow with the brand and develop skills.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed