Store Manager - Crofton, MD Store #24455

Dollar General•Crofton, MD

2d•Onsite

About The Position

The Store Manager is responsible for managing all employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role ensures the store is properly staffed, operates effectively, maintains accurate inventory and financial controls, provides strong customer service, and complies with company policies and procedures. The manager opens the store at least twice per week and closes it at least twice per week. The position involves frequent walking or standing and bending, stooping, and kneeling; some handling of merchandise and equipment; lifting up to 40 pounds and occasionally up to 55 pounds; and occasional climbing on a step ladder to six feet. The work takes place in a fast-paced environment with moderate noise, occasional outdoor weather exposure, hazardous cleaning solutions, and extreme cold in freezers. Regular driving of a personal vehicle is required for meetings, visits to other stores, and deposits.

Requirements

Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform mathematical calculations including addition, subtraction, multiplication, division, and percentages.
Knowledge of cash-handling procedures, cashier accountability, and deposit control.
Ability to perform cash-register functions and generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
Good organizational skills and attention to detail.
Ability to solve problems and handle a variety of situations.
Valid driver’s license.
Ability to regularly drive a personal vehicle for meetings, store visits, and deposits.
Ability to lift up to 40 pounds and occasionally up to 55 pounds.

Nice To Haves

High school diploma or equivalent.
One year of management experience in a retail environment.

Responsibilities

Recruit, select, and retain qualified employees in accordance with labor laws and company policies, and ensure the store is properly staffed.
Train employees, conduct performance evaluations, identify performance gaps, and provide solutions or counseling, up to and including termination.
Make recommendations regarding employee pay rates and advancement.
Communicate performance, conduct, and safety expectations; coordinate meetings and events to promote safety, security, and policy compliance.
Ensure the store is effectively opened and closed each day; personally open it at least twice weekly and close it at least twice weekly.
Evaluate operating statements to identify business trends, expense-control opportunities, potential shrink, and errors.
Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory management weekly; follow up on Basic Stock Replenishment and cycle counts.
Facilitate efficient merchandise staging, stocking, and storage using company work processes.
Ensure merchandise is presented according to established practices, with proper use of fixtures, pricing, and signage.
Maintain accurate inventory through control of damages, markdowns, scanning, paperwork, and facility procedures.
Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Provide customer service leadership.
Maintain a clean, organized store and a safe, secure working and shopping environment.
Ensure the store has the tools necessary to perform required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.