STORE MANAGER - CROFTON, MD STORE #24455

Dollar General•Crofton, MD
•$59,270 - $62,230

About The Position

The Store Manager is responsible for managing all store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees hiring, training, performance management, staffing, store operations, inventory, merchandising, cash controls, customer service, safety, and required documentation. The manager ensures the store is properly opened and closed each day, personally opening at least twice and closing at least twice per week. The position requires regular driving to meetings, other Dollar General stores, and to make deposits.

Requirements

  • Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform mathematical calculations including addition, subtraction, multiplication, division, and percentages.
  • Knowledge of cash-handling procedures, cashier accountability, and deposit control.
  • Ability to perform cash-register functions and generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
  • Good organizational skills and attention to detail.
  • Ability to solve problems and handle a variety of situations.
  • Valid driver's license.

Nice To Haves

  • High school diploma or equivalent.
  • One year of management experience in a retail environment.

Responsibilities

  • Recruit, select, and retain qualified employees in accordance with labor laws and company policies, ensuring the store is properly staffed.
  • Train employees, conduct performance evaluations, address performance gaps through solutions or counseling, and administer discipline up to and including termination.
  • Recommend employee pay rates and advancement.
  • Communicate performance, conduct, and safety expectations, and coordinate meetings and events supporting safety, security, and company policies.
  • Ensure the store is effectively opened and closed each day; personally open at least twice and close at least twice per week.
  • Evaluate operating statements to identify business trends, sales and profitability concerns, expense controls, potential shrink, and errors.
  • Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly; follow up on Basic Stock Replenishment and cycle counts.
  • Facilitate efficient staging, stocking, and storage of merchandise according to company processes.
  • Ensure merchandise presentation follows established practices, including appropriate use of fixtures, pricing, and signage.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect the store's financial integrity through cashier accountability, key control, company security practices, and cash control procedures.
  • Provide leadership for superior customer service.
  • Maintain a clean, well-organized store and a safe and secure working and shopping environment.
  • Ensure the store has the tools needed to perform required tasks.
  • Follow company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.

Benefits

  • Health insurance coverage options.
  • Supplemental benefit programs.
  • 401(k) Savings Plan.
  • Paid sick leave where required by law.
  • Vacation.
  • Paid maternity and parental leave.
  • Possible short-term incentive opportunities based on individual and/or company performance.
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