STORE MANAGER - 21 and older only - PHENIX CITY AL

Dollar General•Phenix City, AL

About The Position

The Store Manager is responsible for managing employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees employee hiring, training, performance, and compliance, while ensuring the store is staffed, opened, and closed appropriately. The manager also monitors business performance, inventory, merchandise presentation, cash controls, customer service, safety, and required paperwork. The position involves frequent physical activity, including walking, standing, bending, handling merchandise, and lifting, as well as regular driving to make bank deposits and occasional travel to meetings or other Dollar General stores.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform basic mathematical calculations, including percentages.
  • Knowledge of cash handling, cashier accountability, and deposit control.
  • Ability to perform IBM cash register functions to generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills and interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
  • Good organization skills and attention to detail.
  • Ability to solve problems and handle varied situations where limited standardization exists.
  • High school diploma or equivalent strongly preferred.
  • One year of management experience in a retail environment preferred.
  • Frequent lifting of up to 40 pounds and occasional lifting of up to 55 pounds.
  • Regularly drive or provide own transportation for bank deposits and occasionally for meetings or visits to other stores.

Nice To Haves

  • Bilingual Spanish-speaking ability may be preferred at certain store locations.
  • High school diploma or equivalent is strongly preferred.
  • One year of management experience in a retail environment is preferred.

Responsibilities

  • Recruit, select, and retain qualified employees in accordance with labor laws and company policies, and ensure the store is properly staffed.
  • Train employees, conduct performance evaluations, identify performance gaps, provide solutions or counseling, and make recommendations about pay rates and advancement.
  • Communicate performance, conduct, and safety expectations; coordinate meetings and events that promote safety, security, and compliance.
  • Ensure the store is staffed and opened and closed each day; personally open it at least twice a week and close it at least twice a week.
  • Review operating statements and identify business trends, expense-control opportunities, potential shrink, and errors.
  • Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly; follow up on Basic Stock Replenishment and cycle counts.
  • Oversee merchandise staging, stocking, storage, and presentation according to company processes and practices, including proper use of fixtures, pricing, and signage.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect the financial integrity of the store through cashier accountability, key control, security practices, and cash-control procedures.
  • Lead superior customer service and maintain a clean, organized, safe, and secure store.
  • Ensure the store has the tools needed for required tasks.
  • Follow company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
  • Drive to make bank deposits and occasionally attend management meetings or visit other Dollar General stores.
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