STORE MANAGER - 21 and older only - RUSSELLVILLE AL

Dollar General•Russellville, AL

About The Position

The Store Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees hiring, training, performance management, staffing, and compliance with labor laws and company policies. The manager also maintains store operations, merchandise availability and presentation, inventory accuracy, financial controls, customer service, and a clean and safe shopping and working environment. The position requires regularly opening and closing the store, including personally opening at least twice a week and personally closing at least twice a week. The manager evaluates operating statements, manages ordering and inventory processes, follows up on replenishment and cycle counts, and completes required paperwork and documentation. The role also includes making bank deposits and occasionally traveling to management meetings or other Dollar General stores using personal transportation.

Requirements

  • Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
  • Knowledge of cash-handling procedures, cashier accountability, and deposit control.
  • Ability to perform IBM cash register functions and generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
  • Strong organization skills and attention to detail.
  • Ability to solve problems and handle situations with limited standardization.
  • Ability to align motives, values, and beliefs with Dollar General values; support the development of others; and act as a liaison between corporate and store employees.
  • Ability to foster cooperation, communicate tactfully and directly, remain responsive to customer needs, and apply basic retail principles.
  • Ability to regularly drive and provide personal transportation for bank deposits and occasional work-related travel.
  • Ability to frequently walk, stand, bend, stoop, kneel, handle merchandise and equipment, and lift up to 40 pounds; occasional lifting of up to 55 pounds and climbing a ladder.

Nice To Haves

  • High school diploma or equivalent strongly preferred.
  • One year of management experience in a retail environment preferred.
  • Bilingual Spanish speakers may be preferred at certain store locations.

Responsibilities

  • Recruit, select, retain, train, and develop qualified employees in accordance with labor laws and company policies.
  • Conduct performance evaluations, address performance gaps through appropriate solutions or counseling, and recommend employee pay rates and advancement.
  • Communicate performance, conduct, and safety expectations and coordinate meetings or events related to safety, security, and policies.
  • Ensure the store is properly staffed and effectively opened and closed each day; personally open the store at least twice per week and close it at least twice per week.
  • Evaluate operating statements to identify business trends, expense-control opportunities, potential shrink, and errors.
  • Manage ordering to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly, and follow up on replenishment and cycle counts.
  • Facilitate merchandise staging, stocking, and storage using established company work processes.
  • Ensure merchandise is presented according to company practices, including proper use of fixtures, pricing, and signage.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect store financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide leadership in delivering superior customer service.
  • Maintain a clean, organized, safe, and secure store for employees and customers.
  • Ensure the store has the tools needed to perform required tasks.
  • Follow company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
  • Make bank deposits and occasionally travel to management meetings or other Dollar General stores.
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