(USA) Store Manager - Division 1/Neighborhood Market

Walmart • Orlando, FL

5d • Onsite

About The Position

The Store Manager leads the facility’s financial performance, operations, sales, customer service, merchandising, and people development. The role directs the management team and communicates with managers and hourly associates about facility operations, merchandising, and company direction. It also oversees sales and profit goals, expense control, budgets, sales forecasting, merchandise presentation, pricing, signing, and inventory levels.

The Store Manager upholds the Company’s Open Door Policy by listening to associate concerns, reviewing issues and policies, and providing resolutions. The role develops associates and managers through hiring, training, mentoring, coaching, performance expectations, evaluations, recognition, and a workplace that promotes belonging. It also ensures business plans and projects meet customer and operational needs, monitors performance, addresses obstacles, and supports continuous improvement.

The position represents the Company in community outreach, maintains relationships with community individuals and groups, and promotes Company-sponsored programs and sustainability efforts. It also supports the success of the Academy training environment by meeting store standards, engaging trainees and associates, advising Academy staff, and participating in talent and succession planning across supported markets.

The Store Manager models company policies, values, ethics, and standards; supports compliance and the Open Door Policy; and works with business partners and other stakeholders to improve efficiency and cost effectiveness. The role emphasizes respect for individuals, integrity, customer service, and continuous learning and excellence.

Requirements

• At least 4 years of general management experience, including financial accountability.
• At least 4 years of experience supervising 50 or more exempt and non-exempt associates or employees, including performance management, mentoring, hiring, and firing responsibilities.
• Successfully complete all job-required trainings and assessments.
• For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
• For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• Experience running a fresh or dry grocery area.

Responsibilities

• Uphold the Company’s Open Door Policy by meeting with associates, listening to concerns, researching issues, reviewing policies and procedures, and providing resolutions.
• Lead and participate in community outreach, represent the Company in the community, maintain relationships with community groups, and promote Company-sponsored programs and sustainability efforts.
• Drive facility financial performance by achieving sales and profit goals, controlling expenses, addressing financial deficiencies, overseeing budgets, and analyzing economic trends and community needs.
• Model and guide appropriate customer service approaches and ensure customer needs, complaints, and issues are resolved within Company guidelines.
• Direct facility operations and communicate with management and hourly associates about operations, merchandising, and Company direction.
• Drive facility sales through effective merchandise presentation, competitive pricing, proper signing, inventory management, budgeting, forecasting, and assessment of economic trends and community needs.
• Ensure the Academy training environment and store standards are successful, including trainee engagement, curriculum support, job shadowing opportunities, customer service, and participation in talent and succession planning.
• Execute business plans and projects by identifying customer and operational needs, setting priorities and performance standards, providing resources, removing obstacles, measuring progress, and adjusting plans.
• Select, train, mentor, and develop associates; assign duties; establish performance expectations; conduct evaluations; recognize contributions; coach for success and improvement; and promote belonging.
• Promote and support Company policies, procedures, mission, values, ethics, and integrity, and ensure compliance through training and direction.
• Evaluate the effectiveness of plans and initiatives, consult stakeholders, apply suggestions to improve efficiency and cost effectiveness, and support community outreach events.
• Build high-performing teams, foster trusting relationships, communicate effectively, attract and retain talent, and empower and develop associates.
• Support Walmart’s goal of becoming a regenerative company by making a positive impact, creating belonging, eliminating waste, and participating in local giving.
• Put customers first, apply EDLP and EDLC business models, use data and analysis to make decisions, and drive continuous improvement and learning.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit, with tuition, books, and fees paid for eligible programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed