(USA) Store Manager - Division 1/Neighborhood Market
About The Position
The Store Manager leads a Division 1/Neighborhood Market facility, overseeing its financial performance, sales, customer service, merchandising, operations, and associate experience. The role directs the management team, communicates facility operations and company direction, and ensures sales and profit goals are met through expense controls, budgeting, forecasting, and responses to economic trends and community needs. The Store Manager provides supervision and development for associates and managers, including hiring, training, mentoring, performance management, recognition, and coaching. The role upholds the Open Door Policy, promotes company policies and values, and builds an inclusive workplace where associates can contribute and succeed. The position also supports community outreach and represents the Company in local relationships and external organizations. It champions company-sponsored programs and sustainability efforts, and supports the Academy training environment by maintaining store standards, engaging trainees, advising Academy staff, and contributing to talent and succession planning across supported markets.
Requirements
- 4 years of general management experience, including financial accountability.
- 4 years of experience supervising 50 or more exempt and non-exempt associates or employees, including performance management, mentoring, hiring, and firing.
- Successfully complete all job-required training and assessments.
- For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
- For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.
Nice To Haves
- Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
- Experience running a fresh or dry grocery area.
Responsibilities
- Uphold the Company’s Open Door Policy by meeting with associates, listening to concerns, researching issues, reviewing policies and procedures, and providing resolutions.
- Lead community outreach, foster relationships with community individuals and groups, represent the Company externally, and champion company-sponsored programs and sustainability efforts.
- Drive the facility’s financial performance by achieving sales and profit goals, controlling expenses, correcting deficiencies, overseeing budgets, and participating in economic and community-needs analysis.
- Guide associates and managers in customer-service approaches and resolve customer needs, complaints, and issues within Company guidelines.
- Direct facility operations and communicate with management and hourly associates about operations, merchandising, and Company direction.
- Drive sales through effective merchandise presentation, competitive and accurate pricing, signing, in-stock and inventory levels, budgeting, forecasting, and assessment of economic trends and community needs.
- Ensure the success of the Academy training environment by maintaining Academy Store standards, engaging trainees, advising on curriculum, providing job-shadowing opportunities, serving as an operations and culture champion, and participating in talent and succession planning.
- Execute business plans and projects by identifying needs, communicating priorities, removing obstacles, providing resources, setting and measuring performance standards, adjusting plans, and supporting continuous learning.
- Select, train, mentor, and develop associates; assign duties; establish performance expectations; conduct evaluations; recognize contributions; coach for success and improvement; and promote belonging.
- Promote Company policies, procedures, mission, values, ethics, and integrity through training, direction, compliance, and support for the Open Door Policy.
- Evaluate the effectiveness of plans and initiatives, consult stakeholders, apply suggestions to improve efficiency and cost effectiveness, and participate in community outreach events.
- Build high-performing teams, foster trusting relationships, communicate with impact, attract and retain talent, and empower and recognize associates.
- Model integrity, ethics, compliance, accountability, humility, honesty, fairness, and transparency, and support Walmart’s stated goal of becoming a regenerative company.
- Put customers and members first, apply EDLP and EDLC business models, use data and analysis in decision-making, and balance short- and long-term priorities.
- Encourage curiosity, learning, calculated risk-taking, resilience, continuous improvement, and adoption of new technologies and skills.
Benefits
- Medical, vision, and dental coverage.
- 401(k), stock purchase, and company-paid life insurance.
- Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
- Short-term and long-term disability.
- Company discounts.
- Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
- Performance-based bonus awards.
- PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
