(USA) Store Manager - Division 1/Neighborhood Market
About The Position
The Store Manager leads the operations and financial performance of a Division 1/Neighborhood Market facility. The role oversees sales and profit goals, budgets, expense control, merchandise presentation, pricing, inventory, customer service, and execution of business plans. The Store Manager directs the management team and communicates with managers and hourly associates about facility operations, merchandising, and company direction. The position supervises and develops associates through hiring, training, mentoring, assigning duties, setting performance expectations, conducting evaluations, recognizing contributions, and coaching. It upholds the Open Door Policy, promotes company values and standards, supports community outreach and relationships, and helps establish an engaging Academy Store training environment. The role also supports Walmart's sustainability efforts and goal of becoming a regenerative company.
Requirements
- 4 years of general management experience, including financial accountability.
- 4 years of experience supervising 50 or more exempt and non-exempt associates or employees, including performance management, mentoring, hiring, and firing.
- Successfully complete all job-required training and assessments.
- For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
- For facilities that sell only ammunition and are subject to state-specific requirements, hold a current state-issued Certificate of Eligibility if required.
Nice To Haves
- Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
- Experience running a fresh or dry grocery area.
Responsibilities
- Uphold the Open Door Policy by listening to associate concerns, researching issues, applying company policies and procedures, and providing resolutions.
- Lead and participate in community outreach, develop relationships with community organizations and individuals, and promote company-sponsored programs and sustainability efforts.
- Drive the facility's financial performance by achieving sales and profit goals, controlling expenses, correcting performance deficiencies, overseeing budgets, and analyzing economic trends and community needs.
- Model and guide effective customer service approaches to resolve customer needs, complaints, and issues within company guidelines.
- Direct facility operations and communicate with management and hourly associates about operations, merchandising, and company direction.
- Drive sales through effective merchandise presentation, competitive pricing, proper signage, adequate in-stock and inventory levels, forecasting, and assessment of economic trends and community needs.
- Ensure the Academy Store meets required standards and procedures, supports associate engagement, provides effective trainee experiences, and maintains strong customer service.
- Execute business plans and projects by identifying customer and operational needs, communicating priorities, removing barriers, providing resources, measuring progress, and adjusting plans.
- Select, train, mentor, and develop associates; assign duties; establish expectations; conduct performance evaluations; recognize achievements; and coach for success and improvement.
- Promote company policies, procedures, mission, values, ethics, and integrity through training, guidance, compliance, and support of the Open Door Policy.
- Evaluate the effectiveness of plans and initiatives, consult stakeholders, apply suggestions to improve efficiency and cost-effectiveness, and support community outreach events.
- Build an inclusive, high-performing team; develop and retain talent; communicate effectively; and foster belonging.
- Make data-informed decisions that balance short- and long-term priorities and put customers first.
- Encourage continuous improvement, learning, resilience, and adoption of new technologies and skills.
Benefits
- Performance-based bonus awards.
- Medical, vision, and dental coverage.
- 401(k).
- Stock purchase.
- Company-paid life insurance.
- Paid time off, including sick leave.
- Parental leave.
- Family care leave.
- Bereavement leave.
- Jury duty leave.
- Voting leave.
- Short-term and long-term disability.
- Company discounts.
- Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- PTO and/or PPTO usable for vacation, sick leave, holidays, or other purposes.
- Live Better U education benefit, including tuition, books, and fees for eligible programs.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
