Store Manager: NISHANE

Leap•New York, NY
•$70,000 - $80,000

About The Position

NISHANE is an Istanbul-based niche perfume brand celebrated globally for its distinctive artistic perfumery, inspired by Istanbul’s traditions, modern vision, and cosmopolitan character. The Store Manager will lead a NISHANE boutique powered by the Leap Platform, overseeing daily performance and bringing the brand to life through visible, hands-on leadership. The role focuses on developing a high-performing team, delivering personalized customer experiences, driving commercial results, building local brand presence, and ensuring operational excellence.

Requirements

  • At least 3 years of retail leadership experience leading high-performing teams and delivering strong business results.
  • Proven ability to drive sales, develop high-performing teams, and deliver exceptional customer experiences through hands-on leadership.
  • Strong business acumen and ability to interpret performance metrics and make data-informed decisions.
  • Entrepreneurial mindset and ability to thrive in a fast-paced, evolving retail environment.
  • Ability to ensure the store reflects brand standards through cleanliness, organization, product replenishment, and guest experience.
  • Flexible availability, including evenings, weekends, holidays, and occasional travel as needed.
  • Ability to actively lead on the sales floor, including standing, walking, climbing ladders, and lifting up to 50 lbs.
  • Must be at least 18 years of age.

Nice To Haves

  • Experience in boutique, premium, specialty, or lifestyle retail environments.
  • Experience with Shopify, Endear CRM, Slack, and Google Workspace.

Responsibilities

  • Own daily boutique performance, driving sales, profitability, and business objectives.
  • Use sales insights and lead by example on the sales floor to optimize performance and encourage effective selling behaviors.
  • Identify local-market opportunities to grow the business.
  • Deliver personalized shopping experiences that build customer relationships and brand loyalty.
  • Coach the team to exceed customer expectations through authentic engagement, product expertise, and thoughtful service.
  • Recruit, coach, and develop a high-performing team; provide regular feedback, recognition, and growth opportunities.
  • Foster accountability, collaboration, and continuous learning.
  • Represent the brand by cultivating local partnerships, supporting community events, and increasing brand awareness.
  • Collaborate with neighboring Leap-powered stores and support market initiatives, new store openings, in-store activations, and sales-floor coverage as needed.
  • Ensure brand standards and consistent execution across visual merchandising, inventory management, scheduling, payroll, shipment processing, and daily operations.
  • Maintain an organized, customer-ready store environment.
  • Support business growth and sales performance, customer experience and brand loyalty, operational excellence, and team engagement and development.

Benefits

  • Unlimited PTO (blackout periods apply)
  • Bonus eligibility
  • Healthcare benefits (medical, dental, and vision)
  • Paid company holidays, sick leave, and parental leave
  • 401(k)
  • Commuter benefits
  • Paid sabbatical
  • Employee discounts at Leap stores
  • Employee referral bonus
  • Telecom reimbursement
  • Employee Assistance Program
  • Employee discount and wardrobe allotment for participating Leap brands
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