STORE MANAGER - HAWK POINT, MO STORE #13521

Dollar General•Hawk Point, MO
•Onsite

About The Position

The Store Manager is responsible for managing all employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees staffing, employee training and performance, store operations, inventory, merchandising, financial controls, customer service, safety, and required documentation. The manager opens the store at least twice per week and closes it at least twice per week. Regular driving in the employee’s own vehicle is required to attend meetings, visit other Dollar General stores, and make deposits. The position works in a fast-paced environment with moderate noise. It involves frequent walking or standing, bending, stooping, and kneeling; handling store merchandise and equipment; lifting up to 40 pounds and occasionally up to 55 pounds; and occasional step-ladder climbing to six feet. Occasional exposures include outdoor weather, hazardous cleaning solutions, and extreme cold in freezers.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform basic mathematical calculations, including percentages.
  • Knowledge of cash handling, cashier accountability, and deposit control.
  • Ability to perform cash register functions and generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety-control policies and practices, including deposits and store keys.
  • Good organizational skills and attention to detail.
  • Ability to solve problems and handle a variety of situations.
  • Valid driver’s license.

Nice To Haves

  • High school diploma or equivalent preferred.
  • One year of management experience in a retail environment preferred.

Responsibilities

  • Recruit, select, and retain qualified employees in accordance with labor laws and company policies, and ensure the store is properly staffed.
  • Train employees, conduct performance evaluations, identify performance gaps, provide solutions or counseling, and take disciplinary action up to and including termination.
  • Recommend employee pay rates and advancement.
  • Communicate performance, conduct, and safety expectations; coordinate meetings and events that promote safety, security, and policy compliance.
  • Ensure the store is properly staffed and opened and closed effectively; open at least twice per week and close at least twice per week.
  • Review operating statements to identify business trends, sales and profitability, inventory turn, expense-control opportunities, potential shrink, and errors.
  • Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly; follow up on BSR and cycle counts.
  • Coordinate merchandise staging, stocking, and storage according to company processes.
  • Ensure merchandise presentation follows established practices, including proper fixture use, pricing, and signage.
  • Maintain accurate inventory through controls for damages, markdowns, scanning, paperwork, and facilities.
  • Protect store financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide leadership in delivering superior customer service.
  • Maintain a clean, organized store and a safe, secure working and shopping environment.
  • Ensure the store has the tools needed to perform required tasks.
  • Follow company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
  • Drive a personal vehicle to meetings, other Dollar General stores, and to make deposits.
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