Store Manager (Hemline College Station)

Hemline•College Station, TX

About The Position

The Store Manager supports efforts to achieve individual store goals at Hemline. The role focuses on sales generation, customer experience, store operations, merchandising and visual standards, and developing and retaining employees. The manager helps ensure the store and its online shopping experience reflect Hemline’s brand and provide a welcoming, consistent customer experience. This is a full-time, non-exempt position in a retail clothing store. Regular working hours are 9:30 a.m. to 7:00 p.m., Monday through Sunday, with flexibility to accommodate the retail environment. Weekend and holiday work may be required on a rotating basis. Duties and responsibilities may change at any time.

Requirements

At least 2 years of relevant store management experience in a fast-paced, creative retail environment.
Strong understanding of user functionality associated with progressive technology.
Moderate Excel skills and ability to analyze reporting.
Detail-focused, agile, high-energy, team-player attitude.
Professionalism, imagination, high energy, and team spirit.
Ability to stand for prolonged periods and work on a cash register or related equipment.
Ability to lift up to 15 pounds at times and perform repetitive movements over long periods.
Availability to work weekends and holidays on a rotating basis may be required.

Responsibilities

Meet and exceed sales goals; develop sales techniques among store management and associates.
Manage clientele applications and co-manage social media to generate virtual sales and awareness.
Identify business opportunities in the store and market and collaborate with departments on business-driving strategies.
Provide excellent customer service, build long-term customer relationships, and create a warm, helpful, authentic shopping environment.
Maintain selling-floor readiness and presence, monitor customer interactions with team members and technology, and identify opportunities to exceed customer expectations.
Oversee customer special orders and follow-ups, and identify future customer opportunities based on product and service needs.
Maintain inventory accuracy and ensure store procedures, facility maintenance, presentation, and organization are upheld.
Ensure the sales floor and online shopping experience meet brand standards and reflect seasonal changes and featured products.
Provide timely and weekly feedback on product and sales performance and ensure inventory levels and assortments meet customer needs.
Motivate, develop, and retain staff; provide performance feedback and support training and customer experience programs.
Manage staff scheduling, merchandise displays, retail operations, and staff coaching and training.