Store Manager- Wichita Area

JUMP START STORES INC•Wichita, KS

8d•$55,000 - $70,000•Onsite

About The Position

The Store Manager leads the daily operations of a Jump Start convenience store and is responsible for creating an exceptional experience for customers and Team Members. This hands-on leadership role oversees staffing, customer service, sales, profitability, cash management, inventory, store appearance, safety, and compliance. The Store Manager leads by example, develops Team Members, maintains company standards, and fosters a positive and productive work environment. The role includes managing schedules and employee performance; delivering strong customer service and improving store performance; overseeing point-of-sale transactions, cash handling, deposits, change orders, and lottery controls; and maintaining store inventory, cleanliness, equipment, and property. The Store Manager also enforces safety, food safety, and regulatory requirements, including rules for age-restricted sales, and maintains required operational and compliance documentation. Jump Start is a faith-based organization. Employees are not required to share the Company’s religious beliefs, but are expected to act professionally and respectfully, support a workplace that reflects the Company’s mission and values, and comply with company policies and standards of conduct. The role is performed in a convenience store and involves regular interaction with customers, Team Members, vendors, and company leadership, as well as exposure to indoor and outdoor conditions and active participation in store operations. Applicants must pass a pre-employment background check and drug screen.

Requirements

High school diploma or equivalent.
At least two years of retail management or supervisory experience.
Exceptional leadership, managerial, and customer service skills.
Excellent verbal and written communication skills.
Strong organizational and time-management skills.
Ability to lead, coach, train, develop, and hold Team Members accountable.
Ability to prioritize multiple responsibilities and delegate tasks appropriately.
Ability to make sound decisions and respond effectively to customer, employee, safety, and operational situations.
Ability to understand and manage store budgets, sales goals, labor, inventory, and other operational metrics.
Ability to review financial and operational information and identify opportunities for improvement.
Ability to accurately handle cash and other forms of payment and operate POS systems and other technology required for store operations.
Ability to work independently and partner effectively with Operations, Human Resources, and other corporate departments.
Ability to maintain confidential company and employee information.
Ability to consistently enforce company policies, procedures, and operational standards.
Ability to stand and walk for prolonged periods throughout the store and surrounding property.
Ability to lift and carry up to 50 pounds at times and push or pull merchandise, equipment, and supplies as required.
Ability to frequently bend, kneel, stoop, twist, squat, and reach above the head and below the knees.
Ability to safely climb and use a ladder or step stool.
Ability to perform repetitive movements associated with stocking, POS operation, cleaning, and other store responsibilities.
Ability to work indoors and outdoors in varying temperatures and weather conditions.
Ability to safely perform the essential functions of the position, with or without reasonable accommodation.
Ability to pass a pre-employment background check and drug screen.

Nice To Haves

Convenience store, fuel, food service, or similar retail management experience.
Demonstrated experience with increasing levels of responsibility.
Previous experience supervising employees, scheduling, cash handling, inventory management, customer service, and store operations.

Responsibilities

Lead, coach, train, and develop Team Members; set expectations, goals, and accountability.
Oversee daily store workflow, assign responsibilities, and prepare employee schedules based on business and staffing needs.
Conduct performance evaluations and address performance, attendance, and conduct concerns in accordance with company procedures.
Partner with Human Resources and Operations on employee relations, discipline, and termination when appropriate.
Promote teamwork, professionalism, accountability, and a positive store culture.
Ensure Team Members provide customer service consistent with Jump Start standards and resolve customer concerns promptly and professionally.
Identify opportunities to improve sales, profitability, and store performance; review financial and operational reports and take appropriate action.
Collaborate with Operations and corporate departments on budgets, sales goals, marketing initiatives, promotions, and store performance.
Operate the POS system accurately and ensure compliance with cash-handling procedures.
Oversee cash, card, and other approved payment transactions; maintain and balance cash drawers; safeguard company assets; and manage deposits and change orders.
Complete and monitor lottery audits and controls, and investigate and report cash, inventory, or transaction discrepancies.
Maintain a clean, organized, safe, and fully stocked store; stock merchandise and replenish shelves, coolers, food service areas, and displays.
Rotate inventory, monitor freshness and expiration dates, receive deliveries, check in vendors, and verify invoices and merchandise.
Maintain appropriate inventory levels and support inventory control and loss-prevention procedures.
Maintain the cleanliness and appearance of store facilities and the exterior property, including fuel dispensers, parking areas, sidewalks, grass islands, and trash receptacles.
Identify and report maintenance concerns, equipment problems, hazards, and unsafe conditions; maintain facilities and equipment to company standards.
Follow Jump Start safety policies, applicable OSHA requirements, and federal, state, and local safety regulations; ensure PPE is used when applicable.
Follow and enforce procedures for cleaning chemicals, spills, fuel-related incidents, emergencies, and other workplace hazards; promptly report injuries, accidents, hazards, and unsafe conditions.
Maintain food safety compliance and enforce laws and company policies governing alcohol, tobacco, lottery, and other age-restricted sales.
Maintain required operational, safety, and regulatory documentation.
Perform other duties as assigned to support the needs of the store and organization.