Store Manager In Hickory PA

Dollar General•Hickory, PA

22d

About The Position

The Store Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role ensures the store is properly staffed, opened and closed, compliant with company policies and labor laws, and operated in a way that supports customer service, safety, security, inventory accuracy, and financial integrity. The manager recruits, trains, evaluates, and develops employees; oversees merchandise flow and presentation; monitors operating results and inventory; maintains cash and facility controls; and completes required paperwork and documentation. The role also involves personally opening and closing the store on a minimum weekly schedule, making bank deposits, and occasionally traveling to management meetings or other Dollar General stores.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform basic mathematical calculations, including percentages.
Knowledge of cash handling, cashier accountability, and deposit control.
Ability to perform IBM cash register functions to generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills and interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety controls, including deposits, store keys, and the SAFE program.
Good organizational skills and attention to detail.
Ability to solve problems and handle varied situations where limited standardization exists.
High school diploma or equivalent strongly preferred.
Regularly drive or provide own transportation for bank deposits and occasional work-related travel.
Frequent walking, standing, bending, stooping, and kneeling.
Frequent handling of merchandise and equipment, including hand-held scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats.
Frequently lift up to 40 pounds and occasionally lift up to 55 pounds.
Occasionally climb using a ladder.

Nice To Haves

One year of management experience in a retail environment is preferred.
Bilingual Spanish speakers may be preferred at certain store locations.

Responsibilities

Recruit, select, and retain qualified employees in accordance with labor laws and company policies; ensure the store is properly staffed.
Train employees, conduct performance evaluations, identify performance gaps, provide solutions or counseling, and make recommendations about pay and advancement, up to and including termination.
Communicate performance, conduct, and safety expectations; coordinate meetings and events concerning safety, security, and company policies.
Ensure the store is effectively opened and closed each day; personally open it at least twice per week and close it at least twice per week.
Review operating statements to identify business trends, sales and profitability issues, expense-control opportunities, potential shrink, and errors.
Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory management weekly; follow up on Basic Stock Replenishment and cycle counts.
Oversee efficient staging, stocking, and storage of merchandise according to company processes.
Ensure merchandise is presented according to established practices, including appropriate use of fixtures, pricing, and signage.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect store financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Provide leadership in delivering superior customer service.
Maintain a clean, organized store and a safe, secure environment for employees and customers.
Ensure the store has the tools needed to perform required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.
Drive or provide personal transportation for bank deposits and occasional management meetings or visits to other Dollar General stores.