7 Leaves Cafe Store Manager - Costa Mesa

7 Leaves Cafe • Costa Mesa, CA

1d • Onsite

About The Position

7 Leaves Café is a growing coffee and tea shop chain that emphasizes connection, culture, and craft. Since 2011, it has expanded to over 40 locations. The company's mission is to enrich the human experience through thoughtfully crafted beverages and a welcoming environment. This role offers an opportunity for individuals, whether new to leadership or experienced, to lead authentically, grow quickly, and be part of a meaningful venture. The company is currently in an exciting expansion phase, aiming to elevate the guest experience and serve a growing customer base. As a Store Manager, the individual will shape the store's culture, nurture future leaders, and influence the guest experience, aligning with the company's Core Values while driving the brand forward.

Requirements

• Have at least 1 year of customer service or retail management experience.
• Must be able to work at any location in assigned district or county.
• Have an excellent communication, problem-solving, interpersonal, and organizational skills.
• Have strong leadership skills and able to use it to coach and develop team members.
• Have a strong team well-being and sales focused mindset.
• Eager to learn and build on constructive feedback.
• Able to manage store operations independently and effectively in a fast-paced environment.
• Able to manage multiple situations simultaneously and ensure that established service levels are achieved at all times.
• Possess the ability to deliver constructive feedback, and guide conflict resolution.
• Able to develop and grow future leaders for the organization.
• Prolonged periods of standing, stooping, and walking.
• Must be able to regularly lift at least 45 lbs.

Responsibilities

• Create an enjoyable and welcoming experience for every customer through management of store's operations, staffing, customer satisfaction, product quality, financial performance and team development.
• Increase profitability through staffing, operations, etc.
• Regularly review the store environment and key business indicators to identify obstacles, concerns, and opportunities for improvements; action plans are created to drive success for these challenges.
• Nurture and coach team members for personal and professional growth as individuals, and in a team environment (setting and monitoring team members' personal goals, holding team members accountable, maintain a "customer comes first" attitude).
• Provide team members with training and guidance to maintain the standards of 7 Leaves Cafe.
• Drive sales, increase efficiency, and provide problem solving skills to maintain store operations (customer satisfaction, product quality, safety, security, compliance, etc.).
• Inspire and encourage a team of dedicated and goal driven individuals to create a positive impact in their community.
• Collaborates with District Managers to make the most effective decisions and achieve results that grow our business and customer base.
• Perform other duties as assigned.

Benefits

• Team Member Discounts
• Medical, dental, and vision plans available for eligible team members
• Leadership Development - Hands-on training, mentorship, and professional growth pathways
• A Supportive, Creative Culture

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed