7 Leaves Cafe Store Manager [Artisan]

7 Leaves Cafe • Fountain Valley, CA

4d • Onsite

About The Position

7 Leaves Café is a growing coffee and tea shop chain looking for a Store Manager to lead their team. This role involves overseeing all aspects of store performance, including people leadership, operations, guest experience, and financial results. The ideal candidate is a hands-on leader who can make decisions, coach effectively, and hold themselves and others accountable. Success means consistently delivering excellent customer experiences, maintaining operational standards, developing high-performing teams, and partnering with District Managers to achieve business goals. This is an opportunity to shape store culture, nurture future leaders, and influence the guest experience during an exciting growth phase for the company.

Requirements

• At least 1 year of customer service or retail management experience.
• Excellent communication, problem-solving, interpersonal, and organizational skills.
• Strong leadership skills and ability to coach and develop team members.
• Strong team well-being and sales-focused mindset.
• Eager to learn and build on constructive feedback.
• Able to manage store operations independently and effectively in a fast-paced environment.
• Able to manage multiple situations simultaneously and ensure established service levels are achieved at all times.
• Possess the ability to deliver constructive feedback and guide conflict resolution.
• Able to develop and grow future leaders for the organization.
• Prolonged periods of standing, stooping, and walking.
• Must be able to regularly lift at least 45 lbs.

Nice To Haves

• Must be able to work at any location in assigned district or county.

Responsibilities

• Create an enjoyable and welcoming experience for every customer through management of store's operations, staffing, customer satisfaction, product quality, and financial performance.
• Increase profitability through effective staffing and operations.
• Regularly review store environment and key business indicators to identify obstacles, concerns, and opportunities for improvements, creating action plans to drive success.
• Nurture and coach team members for personal and professional growth, setting and monitoring goals, holding them accountable, and maintaining a 'customer comes first' attitude.
• Provide team members with training and guidance to maintain the standards of 7 Leaves Cafe.
• Drive sales, increase efficiency, and provide problem-solving skills to maintain store operations (customer satisfaction, product quality, safety, security, compliance, etc.).
• Inspire and encourage a team of dedicated and goal-driven individuals to create a positive impact in their community.
• Collaborate with District Managers to make effective decisions and achieve results that grow the business and customer base.
• Perform other duties as assigned.

Benefits

• Team Member Discounts - Enjoy your favorite handcrafted drinks on and off the clock
• Comprehensive Benefits - Medical, dental, and vision plans available for eligible team members
• Leadership Development - Hands-on training, mentorship, and professional growth pathways
• A Supportive, Creative Culture - Join a team that values authenticity, collaboration, and fun

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed