7 Leaves Cafe Store Manager [Artisan]

7 Leaves Cafe•Fountain Valley, CA

6d•Onsite

About The Position

7 Leaves Café is a growing coffee and tea shop with over 40 locations across the Southwest, founded on connection, culture, and craft. We are looking for a Store Manager to lead authentically, grow quickly, and be part of something meaningful. This is an exciting time to join as we expand into new regions and elevate our guest experience. As a Store Manager, you will shape the culture, nurture future leaders, and directly influence how our guests experience connection, joy, and hospitality. Your leadership will help us stay grounded in our Core Values while pushing the brand toward what's next.

Requirements

At least 1 year of customer service or retail management experience.
Must be able to work at any location in assigned district or county.
Excellent communication, problem-solving, interpersonal, and organizational skills.
Strong leadership skills and ability to use them to coach and develop team members.
Strong team well-being and sales-focused mindset.
Eager to learn and build on constructive feedback.
Able to manage store operations independently and effectively in a fast-paced environment.
Able to manage multiple situations simultaneously and ensure that established service levels are achieved at all times.
Possess the ability to deliver constructive feedback and guide conflict resolution.
Able to develop and grow future leaders for the organization.
Prolonged periods of standing, stooping, and walking.
Must be able to regularly lift at least 45 lbs.

Responsibilities

Oversees all aspects of store performance, including people leadership, operations, guest experience, and financial results.
Consistently deliver excellent customer experiences, maintaining operational standards, developing high-performing teams, and partnering closely with District Managers to achieve business goals.
Create an enjoyable and welcoming experience for every customer through management of store's operations, staffing, customer satisfaction, product quality, financial performance and team development.
Increase profitability through staffing, operations, etc.
Regularly review the store environment and key business indicators to identify obstacles, concerns, and opportunities for improvements; create action plans to drive success.
Nurture and coach team members for personal and professional growth, setting and monitoring personal goals, holding team members accountable, and maintaining a "customer comes first" attitude.
Provide team members with training and guidance to maintain the standards of 7 Leaves Cafe.
Drive sales, increase efficiency, and provide problem-solving skills to maintain store operations (customer satisfaction, product quality, safety, security, compliance, etc.).
Inspire and encourage a team of dedicated and goal-driven individuals to create a positive impact in their community.
Collaborate with District Managers to make the most effective decisions and achieve results that grow our business and customer base.
Perform other duties as assigned.