7 Leaves Cafe Store Manager [Monrovia]

7 Leaves Cafe • Monrovia, CA

6d • Onsite

About The Position

7 Leaves Café is a growing coffee and tea shop chain that emphasizes connection, culture, and craft. Since 2011, it has expanded to over 40 locations, aiming to enrich the human experience through well-crafted beverages and a welcoming environment. The company is currently in an exciting growth phase, expanding into new regions and enhancing the guest experience. As a Store Manager, you will be responsible for shaping the store's culture, developing future leaders, and influencing the guest experience. Your leadership will be crucial in upholding the brand's Core Values while driving future growth.

Requirements

• At least 1 year of customer service or retail management experience.
• Must be able to work at any location in the assigned district or county.
• Excellent communication, problem-solving, interpersonal, and organizational skills.
• Strong leadership skills and ability to coach and develop team members.
• Strong team well-being and sales-focused mindset.
• Eager to learn and build on constructive feedback.
• Able to manage store operations independently and effectively in a fast-paced environment.
• Able to manage multiple situations simultaneously and ensure established service levels are achieved at all times.
• Possess the ability to deliver constructive feedback and guide conflict resolution.
• Able to develop and grow future leaders for the organization.
• Prolonged periods of standing, stooping, and walking.
• Must be able to regularly lift at least 45 lbs.

Responsibilities

• Create an enjoyable and welcoming experience for every customer by managing store operations, staffing, customer satisfaction, product quality, financial performance, and team development.
• Regularly review store environment and key business indicators to identify obstacles, concerns, and opportunities for improvement, creating action plans to drive success.
• Nurture and coach team members for personal and professional growth, setting and monitoring goals, holding them accountable, and maintaining a customer-first attitude.
• Provide team members with training and guidance to maintain the standards of 7 Leaves Cafe.
• Drive sales, increase efficiency, and provide problem-solving skills to maintain store operations (customer satisfaction, product quality, safety, security, compliance, etc.).
• Inspire and encourage a team of dedicated and goal-driven individuals to create a positive impact in their community.
• Collaborate with District Managers to make effective decisions and achieve results that grow the business and customer base.
• Perform other duties as assigned.

Benefits

• Team Member Discounts - Enjoy your favorite handcrafted drinks on and off the clock
• Comprehensive Benefits - Medical, dental, and vision plans available for eligible team members
• Leadership Development - Hands-on training, mentorship, and professional growth pathways
• A Supportive, Creative Culture - Join a team that values authenticity, collaboration, and fun

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed