Store Manager 1383

Hibbett•Bennettsville, SC

6d•$15 - $20•Onsite

About The Position

The Store Manager oversees the store’s sales efforts and overall operations to promote efficiency and profitability. The role enforces organizational policies, goals, and standards; communicates regularly with the District Sales Manager and Store Support Center to support initiatives and business growth; and represents the company professionally to employees, customers, and the community. The Store Manager is knowledgeable across store product areas and is committed to outstanding customer service and merchandise promotion. The position manages store assets, sales performance, inventory, expenses, staffing, payroll, and scheduling. It also leads recruiting, hiring, training, performance evaluation, and employee development, while maintaining store security and partnering with Asset Protection to reduce theft and shrink. The Store Manager directs and evaluates supervisors and other employees, ensuring that store responsibilities and standards are met.

Requirements

Bachelor’s degree in business or a related field, or equivalent experience.
Experience working in a retail environment; footwear and athletic apparel experience is preferred.
Experience managing and developing a sales team.
3–5 years of customer service experience.
3 or more years of management experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Analytical thinking and demonstrated business acumen.
Ability to solve problems and manage multiple tasks and priorities.
Strong commitment to customer service.
Strong leadership and communication skills.

Nice To Haves

Retail experience, preferably in footwear and athletic apparel.

Responsibilities

Drive store sales and sales goals, with a focus on company growth.
Manage and control company assets at the assigned store.
Direct the store’s sales efforts and train and mentor associates in sales strategies and skills.
Monitor store operations, sales statistics, inventory, and expenses that contribute to profitability.
Collaborate with the District Sales Manager to establish and enforce policies, goals, and procedures.
Direct staff to ensure responsibilities and standards in each department are completed.
Mentor and develop Sales Associates, Assistant Managers, and Managers in Training.
Recruit, hire, train, discipline, and evaluate personnel; manage payroll and scheduling to meet labor goals.
Maintain store security and partner with Asset Protection to prevent theft and reduce shrink.
Communicate inventory movement to the District Sales Manager and drive inventory goals and strategies.
Follow through on marketing and advertising plans and remain aware of customer trends.
Monitor competition and new ideas, and stay informed about community events and opportunities.
Provide outstanding customer service, including assisting customers upon entry and helping multiple customers during peak periods.
Protect company assets and financial information by ensuring effective internal controls and reporting potential fraud risks.
Oversee subordinate supervisors and non-management employees, including Sales Associates, Hub Drivers, Assistant Managers, and Managers in Training.
Plan, assign, and direct work; appraise performance; reward and discipline employees; address complaints; and resolve problems.