Store Manager - BOSS Outlet, Philadelphia Mills

HUGO BOSS Retail, Inc.•Philadelphia, PA

About The Position

HUGO BOSS is seeking a Store Manager for its BOSS Outlet at Philadelphia Mills. The role conveys a positive impression of HUGO BOSS by delivering an exceptional shopping experience, showcasing the brand through engaging merchandise presentations, and executing operational strategies that support positive operating profits. The Store Manager leads and develops staff, drives sales and profitability, oversees inventory and operating procedures, and builds customer and community relationships. The position also supports store management in maintaining Health & Safety standards and documentation.

Requirements

  • Five years of specialty retail management experience.
  • Excellent organizational, analytical, time-management, and leadership skills.
  • Strong customer service and communication skills.
  • Independent, self-motivated, detail-oriented, and entrepreneurial approach.
  • Strong business acumen and interpersonal skills.
  • Proficiency in Microsoft Office.
  • Excellent knowledge of HUGO BOSS products.
  • Strong consulting, negotiation, problem-resolution, mediation, and interpersonal skills.

Nice To Haves

  • Four-year degree preferred.

Responsibilities

  • Train and develop staff through effective communication, while supporting exceptional customer service, business with the merchant group, and general problem solving.
  • Achieve positive results in sales, profit and loss management, and inventory control.
  • Establish a goal-oriented selling culture focused on relationship selling, building a client base, and exceptional service.
  • Ensure standard operating procedures are executed and policies are followed.
  • Cultivate community relationships through personal involvement, public relations events, and advertising opportunities.
  • Manage personnel activities, including hiring, training, appraising, rewarding, motivating, and disciplining staff.
  • Monitor performance, provide direction, take corrective action when needed, evaluate performance issues, and actively recruit candidates.
  • Motivate, develop, and inspire the team while fostering an empowered organization.
  • Ensure relevant Health & Safety conditions are fulfilled and empower store staff to maintain high standards.
  • Know and follow Health & Safety policies and procedures, and ensure related documentation is recorded and maintained.

Benefits

  • Salary plus monthly bonuses.
  • Health and wellness benefits.
  • Earned vacation and sick time.
  • Company-paid holidays.
  • Generous employee discount.
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